Ciprico Media Vault 4105 Series Manual De Usuario

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Problem Solving
                      MediaVault 4105 User Manual
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MV 4105_Ciprico Inc.
Problem Solving Issues & Answers 
Review the following sections and tables for typical questions/problems, 
likely causes, and Ciprico Inc. recommendations.
For additional troubleshooting issues and answers, see the Ciprico Inc. 
Knowledge Base at 
http://kb.ciprico.com/lore/index.php
TABLE 7-1. 
Problems, Likely Causes, and Recommended Solutions.
Issue/Problem
Likely Causes
Recommended Solutions
5 or less slow beeps 
(repeating over and over).
 
Indicates that a drive with that 
number has a problem. Also 
indicates the unit is in a 
(unprotected) RAID 0 mode.
- A drive has failed
- The interposer board has 
failed
- The IDE cable to the 
interposer board has failed
- The port on the controller has 
failed. 
- Can also be caused by a 
severed LED board cable.
1. Swap the drive with another drive 
and power-cycle it. Determine if the 
problem follows the drive. 
2. If it does, replace the drive. Other-
wise contact Ciprico Inc. technical 
support for further instructions.
3 short/3 long beeps (Also 
known as 6 beeps)
Indicates a communication time-
out. This is broken into two cate-
gories: either a) The problem is 
outside of the array; or b) A drive 
is taking too long to respond.
Outdated/incorrect driver for 
host adapter installed; OS 
corrupt; faulty host adapter; 
faulty cable; faulty SFP. 
Can be caused by bad RAM on 
the controller, bad drive, bad 
IDE cable, or bad interposer.
1. Determine whether the problem is 
on the host or the array. 
2. If the problem occurs on both 
channels of the array, it is most likely 
the host. 
3. If cable ends on the array end are 
swapped, and the problem switches 
sides, then the problem is on the host. 
4. Reinstall the host adapter drivers. 
5. If this fails, contact Ciprico Inc. 
technical support for further 
instructions.
Constant, Solid Tone
This indicates that a drive is 
down. The Service indicator 
should also be on. 
1. Reconstruct the drive. 
2. If that fails, replace the drive, 
perform a reconstruct. 
3. If that fails, contact Ciprico Inc. 
technical support for further 
instructions.