Casio CasioIsa 550 With Wifi 3y Security ISA550WBUN3K9 Manual De Usuario

Troubleshooting

Cisco ISA500 Series Integrated Security Appliances Administration Guide

227

 

If you want to bypass the portal for certain IP addresses, add them in the 
Advanced Settings > Open Domains area.

a. Click Add. 

b. Enter the IP address or domain name in the Domain field. 

c. Click OK to save your settings.

Click Save to apply your settings. 

Problem 1: User is not redirected to portal page when internal web authentication 
type is chosen.

Solution: Either of the following could resolve the problem:

•

Check the device is connected to Captive Portals wireless network and the 
IP address is assigned to the device. 

•

Check Web Authentication Type is selected as Internal or Internal, no auth 
with accept button.

•

Check the TCP ports on which HTTP requests are sent are added under 
Monitored HTTP Ports under Advanced Settings on Captive Portal page.

Problem 2: User is not redirected to portal page when internal web authentication 
type is chosen.

Solution: Either of the following could resolve the problem:

•

Check the device is connected to Captive Portals wireless network and the 
IP address is assigned to the device. . 

•

Check Web Authentication Type is selected as External or External, no auth 
with accept button.

•

Check the TCP ports on which HTTP requests are sent are added under 
Monitored HTTP Ports under Advanced Settings on Captive Portal page.

•

Check the connectivity of Web-server from ISA500.

•

Web-server should be able to accessed by the devices on the Captive 
Portal wireless network. In other words, the firewall rules associated with