Dolby Laboratories RC2573GR Manual De Usuario

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5
 
3.  Before calling service
Check this list of symptoms and suggested steps before you request service.
Note: 
 
D
Familiarize yourself with the commercial features described in the TV installation 
setup. The effects of several of these features, if not thoroughly understood, might appear as 
faulty operation.
Symptoms
Suggested steps
Installation
TV does not respond to 
commands of the Setup 
Remote Control
Check the button on the left hand side of the remote control 
must be in the 
SETUP
 location (see  
Accessing the setup 
menu
 on page 14 ).
TV does not respond 
to the Guest Remote 
Control
Check if 
YES
 is selected in the 
REMOTE CONTROL 
LOCK
 feature (see  
Specifying the security options
 on page 
24 ). Select 
NO
 if 
YES
 is selected.
Unable to enter Setup 
menu via Guest Remote 
Control
Use the Green Remote Control (RC2573GR) to access the 
Setup menu and reset the SECURITY setting (see 
 Specifying 
the security options
 on page 24
 
).
Picture
No picture
Check that the antenna / cable is connected properly at the 
back of the TV.
Check picture adjustments (brightness, contrast, colour, tint).
Check Tuning Mode setting (Air / Cable).
Possible TV station problem. Try another channel.
Ensure 
VIDEO
 is not selected in the 
MUTE
 feature of the 
CHANNEL INSTALL
 menu (see  
Selecting the Mute 
Source
 on page 18 ).
Double image / “ghost” 
image
Check antenna, cable or set-top box. 
Snowy / noisy picture
Check antenna, cable and /or set-top box 
connections. Ensure that they are properly connected.
Power
No power
Ensure that the TV's AC power cord is plugged into the main 
socket and to your TV. If there is still no power, disconnect the 
plug. Wait for 60 seconds and re-attach plug. Switch on the TV 
again.
TV switches off by itself
Check 
ESP
 (Energy Saving Programmability) setting in TV 
installation / setup (see  
Configuring the control options
 on 
page 27 .
TV cannot be switched 
off
Ensure 
FORCED ON
 is not selected in the 
POWER 
ON 
feature of the 
SWITCH ON / OSD
 menu (see 
 
Specifying the configuration when switching on TV
 on page 
23 ).