Whirlpool UMC5165AS Manual De Usuario

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This is normal and occurs when the power supply in the 
magnetron cycles on.

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This is normal and will not affect performance.

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Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely 
on the turntable support. See “Turntable” section.

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Is the turntable support operating properly?
Remove turntable. Remove and clean turntable hub, support 
and rollers. Replace hub, support and turntable. Place 1 cup 
(250 mL) of water on the turntable, then restart microwave 
oven. If it still is not working, call for service. See “Assistance 
or Service” section. Do not operate the microwave oven 
without turntable and turntable support working properly.

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This is normal and depends on motor rotation at beginning of 
cycle.

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Is the display showing “0:00”? 
There has been a power failure or the Clock time has been 
turned off. See “Display” section to clear display. See “Clock” 
section to reset or turn on Clock.

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Is the Timer in use?
See “Timer” section.

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Is the cooking power set properly?
See “Microwave Cooking Power” section.

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Are large amounts of food being heated?
Larger amounts of food need longer cooking times.

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Is the incoming voltage less than that specified in 
“Electrical Requirements?”
Have a qualified electrician check the electrical system in the 
home.

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Is the microwave oven plugged into the same outlet?
Try a different outlet for the electronic device.

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Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust 
the radio or TV antenna.

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Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.

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Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless 
networks may experience static or noise while the microwave 
oven is on. Use a corded phone or a different frequency 
cordless phone, or avoid using these items during microwave 
oven operation.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
use only factory-authorized

 

replacement parts. These 

replacement parts will fit right and work right because they are 
made with the same precision used to build every new appliance. 

To locate factory-authorized replacement parts in your area, call 
our Customer eXperience Center or your nearest designated 
service center.

Call the Customer eXperience Center toll free: 1-800-253-1301.

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Features and specifications on our full line of appliances.

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Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and 
service companies. Our service technicians are trained to 
fulfill the product warranty and provide after-warranty service, 
anywhere in the United States.
To locate the authorized service company in your area, you 
can also look in your telephone directory Yellow Pages.

If you need further assistance, you can write with any questions 
or concerns at:

Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.