Proxim Tsunami MP.11 and MP.11a CPN 65755B Manual De Usuario
Tsunami MP.11and MP.11a Installation and Management
Appendix C. Support and Contacts
If you are having a problem using a Proxim WAN product and cannot resolve it with the information in
the product documentation, gather the following information and contact Proxim Technical Support:
the product documentation, gather the following information and contact Proxim Technical Support:
▪
What kind of network are you using?
▪
What were you doing when the error occurred?
▪
What error message did you see?
▪
Can you reproduce the problem?
Be sure to obtain an RMA number before sending any equipment to Proxim for repair.
To receive E-mail technical support, be sure to include the serial number of the products in question.
The serial number can be found on the product and has the following format: ##AT########. We will
be unable to respond to your inquiry without this information.
The serial number can be found on the product and has the following format: ##AT########. We will
be unable to respond to your inquiry without this information.
Access Knowledgebase: Ask a Wireless WAN Product question and get an express response:
E-mail Technical Support:
Call Technical Support:
Toll Free +1-866-674-6626 or +1-408-542-5390
Hours: 6:00 a.m. to 5:00 p.m. M-F Pacific Time
You can find the latest software and documentation at:
Appendix C. Support and Contacts
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CPN 65755B
Issue Date: August 2003