Proxim Tsunami MP.11 and MP.11a CPN 65755B Manual De Usuario

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Tsunami MP.11and MP.11a Installation and Management 
Appendix C.  Support and Contacts 
If you are having a problem using a Proxim WAN product and cannot resolve it with the information in 
the product documentation, gather the following information and contact Proxim Technical Support: 
▪ 
What kind of network are you using? 
▪ 
What were you doing when the error occurred? 
▪ 
What error message did you see? 
▪ 
Can you reproduce the problem? 
Be sure to obtain an RMA number before sending any equipment to Proxim for repair. 
To receive E-mail technical support, be sure to include the serial number of the products in question.  
The serial number can be found on the product and has the following format: ##AT########.  We will 
be unable to respond to your inquiry without this information. 
Access Knowledgebase:    Ask a Wireless WAN Product question and get an express response:  
 
E-mail Technical Support:  
 
Call Technical Support: 
Toll Free +1-866-674-6626 or +1-408-542-5390 
 
Hours: 6:00 a.m. to 5:00 p.m. M-F Pacific Time 
You can find the latest software and documentation at:  
Appendix C.  Support and Contacts 
 
118 
CPN 65755B 
 
Issue Date:  August 2003