Lucent Technologies Definity Enterprise Communications Server 555-230-220 Manual De Usuario
Index
IN-2
Issue 7 May 1998
acknowledgements, 4-43
capability, 5-13
considerations, 5-14
denials, 4-43, 5-13
information flow, 4-43
parameters, 4-43, 5-13
protocol error, 5-14
protocol errors, 4-44
capability, 5-13
considerations, 5-14
denials, 4-43, 5-13
information flow, 4-43
parameters, 4-43, 5-13
protocol error, 5-14
protocol errors, 4-44
3rd Party Send DTMF Signals
acknowledgements, 4-71
capability, 4-71, 5-31
considerations, 4-73, 5-33
denials, 4-72, 5-32
information flow, 4-71
parameters, 4-71, 5-31
protocol error, 5-32
protocol errors, 4-72
capability, 4-71, 5-31
considerations, 4-73, 5-33
denials, 4-72, 5-32
information flow, 4-71
parameters, 4-71, 5-31
protocol error, 5-32
protocol errors, 4-72
3rd Party Take Call Control, considerations, 4-42
3rd Party Take Call Control, denials, 4-41
3rd Party Take Control
3rd Party Take Call Control, denials, 4-41
3rd Party Take Control
A
account codes, forced entry, 12-43
ACD
ACD
administering, 14-7
agent work modes, 12-30
configurations, 14-2
feature interactions, 12-10
Flexible Billing, 14-8
monitoring call activity, 2-6
software, 14-2
agent work modes, 12-30
configurations, 14-2
feature interactions, 12-10
Flexible Billing, 14-8
monitoring call activity, 2-6
software, 14-2
ACD administration forms, 14-7
ACD Agent Login Query, 9-2
ACD Agent Status Query, 9-2
ACD agent, request features, 8-2
ACD split, 2-5
ACD Split Domain, call offered, 3-21
ACD Split Domain, capacities, B-3
ACD Split Status Query, 9-2
ACD Split/EAS Skill Domain, protocol error, 5-9
ACK, see acknowledgement parameters
acknowledgement parameters
ACD Agent Login Query, 9-2
ACD Agent Status Query, 9-2
ACD agent, request features, 8-2
ACD split, 2-5
ACD Split Domain, call offered, 3-21
ACD Split Domain, capacities, B-3
ACD Split Status Query, 9-2
ACD Split/EAS Skill Domain, protocol error, 5-9
ACK, see acknowledgement parameters
acknowledgement parameters
ACD Split Status Query, 9-7
Call Classifier Status Query, 9-8
Call Information Query, 9-7
Day/Time of Day, 9-8
Extension Type Information Query, 9-8
Integrated Directory Database Query, 9-9
Party_ID Query, 9-10
Station Feature Query, 9-10
Station Status Query, 9-11
Trunk Group Query, 9-11
Value Query, 9-7
Call Classifier Status Query, 9-8
Call Information Query, 9-7
Day/Time of Day, 9-8
Extension Type Information Query, 9-8
Integrated Directory Database Query, 9-9
Party_ID Query, 9-10
Station Feature Query, 9-10
Station Status Query, 9-11
Trunk Group Query, 9-11
Value Query, 9-7
acknowledgment, Single-Step Conference, 4-57
activate/cancel Send All Calls, Call Forwarding, EAS
activate/cancel Send All Calls, Call Forwarding, EAS
interactions, 12-41
active notification associations, maximum allowed, B-2
Add Hunt Group form, 14-7
add station command, 14-2
Add VDN form, 14-7
Add/Change Hunt Group Form, 14-7
Add/Change Trunk Group Form, 14-7
Add/Change VDN and Call Vector Forms, 14-7
Adjunct Alarm Administration, 14-7
Adjunct Call Routing, 12-23
adjunct controlled associations, B-2
adjunct gateway, 2-18
Adjunct Routing, 12-23
adjunct routing, A-19
Adjunct Routing command, 7-5, 12-23, 12-24
Adjunct Routing scenario, A-19
Adjunct Routing, sample scenario, 2-9
adjunct-controlled splits, 12-10
adjunct-controlled splits, administering, 14-7
adjunct-initiated restart, 11-6, 11-7
adjuncts
Add Hunt Group form, 14-7
add station command, 14-2
Add VDN form, 14-7
Add/Change Hunt Group Form, 14-7
Add/Change Trunk Group Form, 14-7
Add/Change VDN and Call Vector Forms, 14-7
Adjunct Alarm Administration, 14-7
Adjunct Call Routing, 12-23
adjunct controlled associations, B-2
adjunct gateway, 2-18
Adjunct Routing, 12-23
adjunct routing, A-19
Adjunct Routing command, 7-5, 12-23, 12-24
Adjunct Routing scenario, A-19
Adjunct Routing, sample scenario, 2-9
adjunct-controlled splits, 12-10
adjunct-controlled splits, administering, 14-7
adjunct-initiated restart, 11-6, 11-7
adjuncts