Gateway E-9520T Manual De Usuario
CHAPTER 6: Troubleshooting
66
LED information
See the following table for a description of this server’s LEDs and the information they provide:
4
System board timer not operational.
Possible system board malfunction. To eliminate
the possibility of an add in-card problem,
remove all expansion cards.
If the beep code occurs even when all expansion
cards have been removed, the system board is
at fault.
If the beep code does not occur when the
expansion cards have been removed, one of the
cards is causing the problem. Install the cards
one at a time until the problem happens again.
When the beep code returns, the most recent
card you installed is at fault.
the possibility of an add in-card problem,
remove all expansion cards.
If the beep code occurs even when all expansion
cards have been removed, the system board is
at fault.
If the beep code does not occur when the
expansion cards have been removed, one of the
cards is causing the problem. Install the cards
one at a time until the problem happens again.
When the beep code returns, the most recent
card you installed is at fault.
5
A processor on the system board generated an
error.
error.
Remove one of the processors if two are
installed, then try a known good processor in the
first socket.
Same as for 4 beeps.
installed, then try a known good processor in the
first socket.
Same as for 4 beeps.
6
The keyboard controller (8042) may be defective.
The BIOS cannot switch to Protected mode.
The BIOS cannot switch to Protected mode.
Remove the keyboard to see if the error goes
away. If it does, try a known good keyboard.
Same as for 4 beeps.
away. If it does, try a known good keyboard.
Same as for 4 beeps.
7
General exception error (processor exception
error).
error).
Same as for 5 beeps
8
Display memory error (system video adapter).
If the system video adapter is an add-in card,
replace or reseat the video adapter. If the video
adapter is integrated into the system board, the
board may be faulty. Try using an add-in card.
replace or reseat the video adapter. If the video
adapter is integrated into the system board, the
board may be faulty. Try using an add-in card.
9
The ROM checksum value does not match the
value encoded in the BIOS.
value encoded in the BIOS.
Same as for 4 beeps.
10
The shutdown register for CMOS RAM failed.
Same as for 4 beeps.
11
The cache memory test failed.
Same as for 4 beeps.
LED Name
Function
Location
Color
Description
ID
Aid in server
identification
identification
Front panel and
back of system
board
back of system
board
Yellow
(front)
Blue (back)
(front)
Blue (back)
On - Server identification
enabled
enabled
System Fault
Visible fault
warning
warning
Front panel
Red
Off - No fault
Blinking - Non-critical system
fault
On - Critical system fault
Blinking - Non-critical system
fault
On - Critical system fault
Hard drive tray
Indicate drive
status and activity
status and activity
On each hard drive
tray
tray
Blue or Red
Blue (On) - Hard drive okay
Blue (Blinking) - Hard drive
activity
Red (On) - Hard drive fault
Red (Blinking) - Hard drive
rebuilding
Off - No hard drive
Blue (Blinking) - Hard drive
activity
Red (On) - Hard drive fault
Red (Blinking) - Hard drive
rebuilding
Off - No hard drive
LAN (front)
Identify NIC status
Front panel
Blue
On - LAN link for any NIC
Blinking - LAN activity for any
NIC
Off - No link for any NIC
Blinking - LAN activity for any
NIC
Off - No link for any NIC
Beeps
Description
Troubleshooting steps