Cisco Systems Visibility Manager 1.0 Manual De Usuario

Cisco Internal Use Only

Page 63 of 66

Deployment Troubleshooting

Symptom - During the Cisco PVM installation, I receive the error message “Not enough free disk space”.

Possible Cause - The Cisco PVM installation directory has insufficient disk space.

Recommended Action - Check the Cisco Performance Visibility Manager Installation Guide for disk space requirements, free up the

required space in the installation directory, and repeat the installation process.

Symptom - During the Cisco PVM installation, I receive the error message “Incorrect OS version”.

Possible Cause - You attempted to install Cisco PVM on an unsupported OS or OS version.

Recommended Action - Install Cisco PVM on a server that is running Red Hat Linux Advanced Server Version 3 with Kernel 2.4 (Update

2 or later). Linux Version 3 is available at:

http://www.redhat.com/rhel/details/enterpriselinux3/

Symptom - During the Cisco PVM installation, I receive the error message “Invalid Installation Directory”.

Possible Cause - An invalid Cisco PVM installation directory (such as a directory on the DVD or on the network with no write

permission) was specified.

Recommended Action - Use the default /opt/CSCOpvm/ directory or type the correct directory path at the installation directory prompt.

Symptom - During the Cisco PVM installation, I receive the error message “Invalid Data Storage Directory”.

Possible Cause - An invalid Cisco PVM data storage directory was specified.

Recommended Action - Use the default /u01/ directory or type the correct directory path at the data storage directory prompt.

Symptom - During the Cisco PVM installation, I receive the error message “WARNING!!! - Some of Cisco PVM processes are still running

…”

Possible Cause - This symptom indicates that Cisco PVM is still running (from a previous installation).

Recommended Action - Stop Cisco PVM and processes, uninstall the previous version, and repeat the installation. For more information,

see Uninstalling Cisco PVM in the Cisco Performance Visibility Manager Installation Guide.

Symptom - I cannot write to the /tmp directory to install Cisco PVM.

Possible Cause - You do not have the correct permissions to write to the /tmp directory.

Recommended Action - Logged in as root, change the permissions on the /tmp directory (chmod 777 /tmp).