Cisco Systems PSUS4 Manual De Usuario

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Appendix A
Troubleshooting
16
PrintServer for USB with 4-Port Switch
Appendix A:  
Troubleshooting
If the PrintServer is not working correctly, follow the advice 
in this chapter. If you have trouble printing, make sure that 
all Ethernet and USB cables connected to the PrintServer 
are plugged in securely. If the problem continues, refer to 
Chapter 4:  Bi-Admin Managementpage 9
All the LEDs on the front of the PrintServer are off
Check the power supply and the power connection.
The PrintServer’s Status LED stays lit continuously
Reset  the Wireless-Ready  PrintServer  by  unplugging  the 
power  supply  and  plugging  it  back  in  or  pressing  the 
Reset button on the back of the PrintServer.
I am using DHCP, and the PrintServer gets an IP Address 
conflict involving the PrintServer.
If the PrintServer is left on when the DHCP server is turned 
off,  the  PrintServer  will  retain  its  IP  Address  without 
informing the DHCP server. Reset the PrintServer so it will 
obtain a new IP Address. This problem also arises if you 
assigned a static IP Address within the range used by the 
DHCP  server.  If  so,  use  another  address  NOT  within  the 
range used by the DHCP server.
The PrintServer’s LAN LED is not lighting up.
Check your cabling and make sure that the Link LED on 
your hub or switch is lit up. 
A  printer  connected  to  the  PrintServer  cannot  print  or 
prints garbage.
Check the following:
Cable  connection  between  the  PrintServer  and 
1. 
printer.
The  printer  driver  in  the  application  program  or 
2. 
Windows matches the printer.
Cabling distance is too long if it exceeds 10 feet.
3. 
The  Configuration  button  on  the  Printer  Status  screen 
in Bi-Admin is grayed out, even though my printer is bi-
directional. 
The button is unavailable until the printer has finished its 
print jobs and sits idle.
To  start  over,  I  need  to  set  the  PrintServer  to  factory 
default.
Unplug  the  power  to  the  PrintServer.  Press  in  the  Reset 
button and plug in the power and continue to hold for 10 
seconds. This will return the password and other settings 
on the PrintServer to the factory default settings. In other 
words,  the  PrintServer  will  revert  to  its  original  factory 
configuration.
I need to upgrade the firmware.
In order to upgrade the firmware with the latest features, 
you need to go to the Linksys website and download the 
latest firmware at www.linksys.com. 
Follow these steps:
Go  to  the  Linksys  website  at  http://www.linksys.com 
4. 
and download the latest firmware.
To upgrade the firmware, refer to the 
5. 
Upgrade option 
under section Main Optionpage 10.
Verify the proper LEDs are lit on the Adapter.
1. 
Make sure the Power LED has a steady green light 
 
and is not flashing.
Verify the Ethernet LED has a fairly steady green 
 
light. It will flash occasionally, indicating activity.
Verify the Signal Strength LEDs are lit.
 
Power down everything, and power on each device in 
2. 
the following order:
Adapter
 
PC
 
Disconnect the power from the Adapter and reconnect it. 
You should be able to access the web-based utility once 
the Adapter has fully booted.
WEB:
 If your questions are not addressed here, 
refer to the Linksys website, www.linksys.com