Cisco Systems C9800 GA Manual De Usuario

If users cannot connect to the Fiery, check the following:

• Fiery Setup—the appropriate network protocol must be enabled, with the correct 

parameters (for example, for TCP/IP, the IP address), and you must publish either 
the Print queue or Hold queue.

You can check these settings quickly by printing a Configuration page.

• On the client workstation—the appropriate network protocol(s) must be loaded, 

and your Windows directory should contain a configured Efinl.ini file.

 

If there is a problem connecting to the Fiery, an error message is displayed.

The problem can occur when:

• The printer is initially turned on

• The printer restarts

• You have changed settings affecting the server address and have not reconfigured the 

connection to the server

If you see this problem, try the following solutions, in this order:

• A remote workstation running Fiery utilities or Fiery WebTools may be interfering 

by obtaining status information. If possible, close the remote application, and try to 
connect again.

• Restart the Command WorkStation or Command WorkStation LE software and try 

to connect again.

• Check the configuration of the connection and modify it, if necessary, or delete the 

Efinl.ini file and start over with the process of configuring the connection, as 
described in Chapter 1 of the 

• Restart the Fiery.

For information on other error conditions, see the