Alsoft DiskWarrior - 4.0 Manual De Instrucciónes
Troubleshooting
Chapter 3: Troubleshooting and Error Messages
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❏ Problem: My Mac OS computer “hangs” during the rebuild (pointer moves
when the mouse is moved, but there is no reaction when I click anywhere on
the screen).
the screen).
If your Macintosh hangs during the operation of DiskWarrior, this could be caused by hardware
or software problems with a hard disk or a problem with the SCSI, USB, or FireWire chain.
or software problems with a hard disk or a problem with the SCSI, USB, or FireWire chain.
Make sure the disk drivers are the current versions for the operating system running on your
computer. If the operating system was recently updated to a new version, you may need to update
the drivers as well. For disks from vendors other than Apple, check with the manufacturer of the
formatting software for the latest version of their drivers. It is also possible the driver has become
corrupted, so a simple reinstallation of the driver may solve the problem.
computer. If the operating system was recently updated to a new version, you may need to update
the drivers as well. For disks from vendors other than Apple, check with the manufacturer of the
formatting software for the latest version of their drivers. It is also possible the driver has become
corrupted, so a simple reinstallation of the driver may solve the problem.
If the problem is due to bad blocks on the disk or DiskWarrior has problems reading or writing
to the disk, you will need to reformat the disk. In the case bad blocks were the problem, the disk
needs to be reformatted to exclude the bad blocks. Follow the procedure recommended by the
manufacturer for your particular disk for reformatting. Note that reformatting is not simply
erasing the hard disk. Make sure to backup up your hard disk first because everything will be
erased by reformatting.
to the disk, you will need to reformat the disk. In the case bad blocks were the problem, the disk
needs to be reformatted to exclude the bad blocks. Follow the procedure recommended by the
manufacturer for your particular disk for reformatting. Note that reformatting is not simply
erasing the hard disk. Make sure to backup up your hard disk first because everything will be
erased by reformatting.
❏ Problem: The power to my Mac OS computer was disconnected, shut off, or
otherwise interrupted while doing the repair.
DiskWarrior was designed to permit interruptions. Simply run DiskWarrior again to complete
the repair of the disk that was being rebuilt.
the repair of the disk that was being rebuilt.
❏ Problem: My hard drive does not appear in the Hardware Tool’s devices pop-
up menu.
DiskWarrior’s hardware monitoring only supports internal ATA drives with built-in S.M.A.R.T.
testing capabilities. If you do not have such a hard drive, no drive will be listed in the devices
pop-up menu, and all options will be disabled.
testing capabilities. If you do not have such a hard drive, no drive will be listed in the devices
pop-up menu, and all options will be disabled.