Thermador PSO301M Manual De Usuario

English 34

Troubleshooting

If you encounter a problem, it often will merely be something minor. Before you call customer service, consider the 
suggestions and instructions below.

Appliance is not working

Cord is not plugged in

Connect appliance to power.

Power outage

Check if other kitchen appliances 
are working.

Defective fuse

Check the fuse or breaker box to 
see if the breaker or fuse to the 
appliance is working.

Faulty operation

Turn off power to the appliance at 
the main power supply (fuse or 
breaker box) and turn it back on 
after approximately 10 seconds.

Appliance does not start

Appliance door is not closed all the way

Close the appliance door.

Water tank empties without any 
apparent reason. Evaporator dish is 
overflowing.

Water tank was not closed properly

Close the tank lid until it clearly 
snaps into place.

Tank lid seal is dirty

Clean the seal.

Tank lid seal is defective

Obtain a new water tank through 
customer service.

Evaporator dish has been boiled dry 
even though the water tank is full

Water tank was not inserted correctly

Slide in the water tank until it locks 
into place.

Supply line is clogged

Descale appliance. Verify that the 
water hardness level is set correctly.

A "plop" noise can be heard when 
cooking

Temperature change affecting frozen food 
and caused by water vapor

This is normal.

An excessive amount of steam is 
produced when steaming

Appliance is being calibrated automatically This is normal.

An excessive amount of steam is 
repeatedly produced when steaming 

Appliance cannot be calibrated 
automatically when cooking for short 
periods of time

Reset the appliance to the factory 
setting (see Basic Settings). Next, 
start the Steam mode for 20 minutes 
at 210°F (100°C).

Steam escapes from the vent openings 
when cooking

This is normal.

Appliance no longer produces steam 
correctly

The appliance needs to be descaled

Start Decalcify mode.