Samsung ML-1860 Manual De Usuario

Troubleshooting_ 56

Exit all software applications. Remove all 

software from the startup group, then restart 

Windows. Reinstall the printer driver.

Close all other applications, reboot Windows 

and try printing again.

These messages may appear during printing. 

Just keep waiting until the machine finishes 

printing. If the message appears in ready mode 

or after printing has been completed, check the 

connection and/or whether an error has 

occurred.

Refer to the Microsoft Windows User’s Guide that came with your 

computer for further information on Windows error messages.

•

Check if the printer driver is installed in your 

system. Open the Unified Driver Configurator 

and switch to the Printers tab in Printers 
configuration

 window to look at the list of 

available machines. Make sure that your 

machine is displayed on the list. If not, open 
Add new printer wizard

 to set up your 

device.

•

Check if the machine is started. Open 
Printers configuration

 and select your 

machine on the printers list. Look at the 

description in the Selected printer pane. If its 

status contains Stopped string, press the 
Start

 button. After that normal operation of 

the machine should be restored. The 

“stopped” status might be activated when 

some problems in printing occur. 

•

Check if your application is not using a special 

print option such as “-oraw”. If “-oraw” is 

specified in the command line parameter, 

then remove it to print properly. For Gimp 

front-end, select “print” -> “Setup printer” and 

edit the command line parameter.

It is a known problem that occurs when a color 

machine is used on version 8.51 or earlier of 

Ghostscript, 64-bit Linux OS, and has been 

reported to bugs.ghostscript.com as Ghostscript 

Bug 688252. The problem is solved in AFPL 

Ghostscript v. 8.52 or above. Download the 

latest version of AFPL Ghostscript from 

http://sourceforge.net/projects/ghostscript/ and 

install it to solve this problem.

Avoid changing print job parameters (via LPR 

GUI, for example) while a print job is in progress. 

Known versions of CUPS server break the print 

job whenever print options are changed and 

then try to restart the job from the beginning. 

Since Unified Linux Driver locks the port while 

printing, the abrupt termination of the driver 

keeps the port locked and unavailable for 

subsequent print jobs. If this situation occurs, try 

to release the port by selecting Release port in 
Port configuration

 window.

Refer to the Linux User’s Guide that came with your computer for 

further information on Linux error messages.

Character voids are white areas within parts of 

characters that should be solid black:

•

If you are using transparencies, try another 

type of transparency. Because of the 

composition of transparencies, some 

character voids are normal. 

•

You may be printing on the wrong surface of 

the paper. Remove the paper and turn it 

over. 

•

The paper may not meet paper 

specifications. (See "Print media 

A a B b C

A a B b C

A a B b C

A a B b C

A a B b C

If horizontally aligned black streaks or smears 

appear:

•

The toner cartridge may be installed 

improperly. Remove the cartridge and 

reinsert it.

•

The toner cartridge may be defective. 

Remove the toner cartridge and install a new 

one. (See "Replacing the toner cartridge" on 

•

If the problem persists, the machine may 

require repair. Contact a service 

representative.

If the printed paper is curled or paper does not 

feed into the machine:

•

Turn the stack of paper over in the tray. Also 

try rotating the paper 180° in the tray. 

•

Change the printer option and try again. Go 

to Printing Preferences, click Paper tab, 

and set type to Thin. (See "Opening printing 

preferences" on page 34.)