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Cisco Systems 7326 Manual De Usuario

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Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
Chapter 5      Troubleshooting the System Hardware
  Symptoms and Solutions
Diagnostic Error Codes
In the following error codes, if XXX is 000, 195, or 197, do not replace a 
component. The descriptions for these error codes are as follows:
•
000—The test passed.
•
195—The Esc key was pressed to stop the test.
•
197—Warning; a hardware failure might not have occurred.
For all remaining error codes, the solution is to check the component or take the 
action indicated. 
 lists all the diagnostic error codes. Use this table to 
identify a faulty component, and then call your service representative for 
assistance.
 
Table 5-8
Error Code Definitions
Error Code
Problem
Action
001-XXX-000
Failed core tests.
Check the system board.
001-XXX-001
Failed core tests.
Check the system board.
001-250-000
Failed system board ECC.
Check the system board.
001-250-001
Failed system board ECC.
Check the system board.
005-XXX-000 
Failed video test.
The video feature is not supported in the Wide 
Area Application Engine 7326.
011-XXX-000
Failed COM1 serial port test.
Check the system board.
011-XXX-001
Failed COM2 serial port test.
Check the system board.
014-XXX-000
Failed parallel port test.
Check the system board.
015-XXX-001
USB
1
 interface not found, board 
damaged.
Not applicable. The USB interface is not 
supported in ACNS software.
015-XXX-015
Failed USB
 external loopback 
test.
Not applicable. The USB interface is not 
supported in ACNS software.
015-XXX-198
USB
 device connected during 
USB test.
Not applicable. USB peripheral devices are not 
supported in ACNS software.
020-XXX-000
Failed PCI interface test.
Check the system board.