Cisco Systems 7326 Manual De Usuario

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Chapter 5      Troubleshooting the System Hardware
  Identifying System Problems
5-2
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
Note
Cisco ACNS software does not support the use of a keyboard or mouse 
(Personal System/2 [PS/2] or Universal Serial Bus [USB]) for Linux and ACNS 
software troubleshooting. However, the keyboard and mouse are supported by the 
BIOS for power-on self-test (POST) and diagnostic programs that are located in 
the device ROM. 
When console redirection is enabled, all the tests available from a keyboard are 
accessible through the console connection as well. (Mouse support, however, is 
not available through the console connection.)
You can run all the diagnostics and tests that are supported by the BIOS, with a 
few exceptions. Tests for a disk drive, for example, are invalid because the device 
does not include a disk drive in the hardware configuration.
Tests for peripheral devices (such as mouse, keyboard, and monitor) and ports 
(such as the USB port) that are not supported by ACNS software are also invalid.
Caution
Customer-replaceable components include the Fibre Channel adapter and hard 
disk drives. All other components that are not orderable as spare hardware options 
can only be replaced by a qualified service technician. Once you have identified 
a faulty component, contact Cisco Technical Support. (See the 
Note
Read the 
 
before opening the chassis cover.
Identifying System Problems
To identify system problems, follow these steps:
Step 1
Power down the device and all external devices.
Step 2
Check all cables and power cords. (See the 
.)