Cisco Systems 7326 Manual De Usuario

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Chapter 5      Troubleshooting the System Hardware
  Using the System Diagnostic Programs
5-10
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
You can view device configuration information (such as system 
configuration, memory contents, interrupt request [IRQ] use, direct memory 
access [DMA] use, device drivers, and so on) by choosing Hardware Info 
from the top of the window.
If the diagnostic programs do not detect any hardware errors but the problem 
persists during normal device operations, a software error might be the cause. If 
you suspect a software problem, see the information that comes with your 
software package.
Viewing the Test Log
When the tests are completed, you can view the test log by choosing Utility > 
View Test Log.
Note
You can view the test log only while you are in the diagnostic programs. When 
you exit the diagnostic programs, the test log is cleared. The Save Log option in 
the diagnostic programs window is not supported because the device does not 
support a disk drive.
Viewing Error Logs 
Start the diagnostic programs. Choose Hardware Info > System Error Log, and 
then follow the instructions in the window. 
Viewing Diagnostic Error Message Tables
For descriptions of the error messages that might appear when you run the 
diagnostic programs, see the 
.
Note
Depending on your device configuration, some of the error messages might not 
appear when you run the diagnostic programs.