Jasco 98068 Manual De Usuario

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Trouble Shooting 
1. 
Camera will not turn on 
• 
Make sure the camera is plugged into the USB port correctly 
• 
Make sure your USB port is functioning properly. You may need to install 
updates, service packs, or patches for your operating system from 
Microsoft’s® website, 
. Go to “Windows Update” under 
Resources. 
2. 
Uninstall the EasyCam™ Twin driver 
¾ 
Close all open applications. 
¾ 
Go to the Start Menu → (Settings in some operating systems) → Control 
Panel → Add/Remove Programs 
¾ 
Select “GE 98068 EasyCam Twin” 
¾ 
Select “Remove”, then “OK” to uninstall the driver. 
¾ 
Select “Yes, I want to restart my computer”, then “Finish”. 
¾ 
Your computer will now reboot. 
3. 
“Can’t detect camera”, “Can’t find VFW driver”, or “Can’t find camera driver” 
errors 
¾ 
Close all open applications. 
¾ 
Unplug the EasyCam™ Twin from your computer. 
¾ 
Uninstall the EasyCam™ Twin software according to the directions above, 
then reboot your computer. 
¾ 
Re-install the EasyCam™ Twin driver according to the installation directions, 
then reboot your computer. 
¾ 
Plug in your EasyCam™ Twin. 
4. 
Problems with NetMeeting 
• 
 
5. 
Problems with Photo Impression™ or Video Impression™ 
• 
 
6. 
Problems with MSN™ Messenger 
• 
 
If your mouse still does not work after following these steps, 
please contact Jasco Products Technical Support at 1-800-654-
8483 or visit our website at www.jascoproducts.com.