Blue Coat Systems SG Appliance Manual De Usuario

Chapter 4:  Diagnostics

57

1.

Select 

.

2.

To view the packet capture statistics, click the 

 button.

A window opens displaying the statistics on the current packet capture settings. Close 
the window when you are finished viewing the statistics.

SGOS# pcap info

Use the following command to transfer packet capture data from the SG appliance to an 
FTP site. You cannot use the Management Console. After uploading is complete, you can 
analyze the packet capture data.

SGOS# pcap transfer ftp://url/path/filename.cap username password

Specify a username and password, if the FTP server requires these. The username and 
password must be recognized by the FTP server.

Core Image Restart Options

This option specifies how much detail is logged to disk when a system is restarted. 
Although this information is not visible to the user, Blue Coat Technical Support uses it in 
resolving system problems. The more detail logged, the longer it takes the SG appliance to 
restart. There are three options:

❐

—no system state information is logged. Not recommended.

❐

—the state of active processes is logged to disk. This is the default.

❐

—A complete dump is logged to disk. Use only when asked to do so by Blue Coat 

Technical Support.

The default setting of Context only is the optimum balance between restart speed and the 
information needs of Blue Coat Technical Support in helping to resolve a system problem. 

You can also select the number of core images that are retained. The default value is 2; the 
range is between 1 and 10.

1.

Select 

.

2.

Select a core image restart option.

3.

(Optional) Select the number of core images that are retained from the 

 drop-down list.

4.

Click 

 to commit the changes to the SG appliance.