Black Box SW628A-R2 Manual De Usuario
7
TABLE OF CONTENTS
Chapter
Page
5.
Troubleshooting ...................................................................................... 34
5.1 Restoring Factory-Default Settings ................................................... 34
5.2 Common Problems ........................................................................... 35
5.1 Restoring Factory-Default Settings ................................................... 34
5.2 Common Problems ........................................................................... 35
5.2.1
CPU Doesn’t Boot ................................................................. 35
5.2.2
Can’t Switch Ports from Keyboard ....................................... 36
5.2.3
Typed Characters Wrong or Missing (PC CPUs Only) ...... 36
5.2.4
Can’t Switch/Scan to Certain Ports
(SW628A-R2 Only) .......................................................... 36
5.2.5
ServSwitch Jr. MP Scans or Switches to Empty Ports
(SW628A-R2 Only) .......................................................... 36
5.2.6
Mouse Driver Doesn’t Load ................................................. 37
5.2.7
Can’t Access Mouse Functions ............................................. 37
5.2.8
PS/2 Mouse Gets Out of Sync (PC CPUs with
PS/2 Mouse Ports Only) ................................................... 37
5.2.9
Mouse Doesn’t Move Pointer/Cursor ................................. 38
5.2.10 Display is Fuzzy ...................................................................... 38
5.2.11 Video Not Synchronized or Wrong Color ........................... 38
5.2.12 Can’t Access High-Resolution Mode (PC CPUs Only) ....... 39
5.2.13 CPUs Lock Up When Windows 3.x Loaded ........................ 39
5.2.14 ServSwitch Jr. MP Doesn’t Work with Docking Station ...... 39
5.2.15 ServSwitch Jr. MP Doesn’t Work with
5.2.11 Video Not Synchronized or Wrong Color ........................... 38
5.2.12 Can’t Access High-Resolution Mode (PC CPUs Only) ....... 39
5.2.13 CPUs Lock Up When Windows 3.x Loaded ........................ 39
5.2.14 ServSwitch Jr. MP Doesn’t Work with Docking Station ...... 39
5.2.15 ServSwitch Jr. MP Doesn’t Work with
Dongle-Protected Software .............................................. 39
5.2.16 ServSwitch Jr. MP Doesn’t Work with IBM ThinkPad ........ 39
5.3 Calling Black Box .............................................................................. 40
5.4 Shipping and Packaging ................................................................... 40
5.4 Shipping and Packaging ................................................................... 40
Appendix A: NVRAM Factory Defaults ......................................................... 41
Appendix B: Cable Product Codes ................................................................ 42
Appendix C: Rackmounting the ServSwitch Jr. MP ...................................... 44