SMC Networks SMC6752AL2 Manual De Usuario

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B-1
A
PPENDIX
 B
T
ROUBLESHOOTING
Problems Accessing the Management Interface  
Table B-1   Troubleshooting Chart
Symptom
Action
Cannot connect using 
Telnet, web browser, 
or SNMP software
• Be sure the switch is powered up.
• Check network cabling between the management station 
and the switch.
• Check that you have a valid network connection to the 
switch and that the port you are using has not been disabled.
• Be sure you have configured the VLAN interface through 
which the management station is connected with a valid IP 
address, subnet mask and default gateway.
• Be sure the management station has an IP address in the 
same subnet as the switch’s IP interface to which it is 
connected.
• If you are trying to connect to the switch via the IP address 
for a tagged VLAN group, your management station, and 
the ports connecting intermediate switches in the network, 
must be configured with the appropriate tag. 
• If you cannot connect using Telnet, you may have exceeded 
the maximum number of concurrent Telnet/SSH sessions 
permitted. Try connecting again at a later time.