OKI 6100 Manual De Usuario
Oct 02
Oki B6100 User Guide A-3
Service and Support
Service and Support
United States and Canada
Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that
your customer documentation cannot solve, contact the listed sources for service or support.
your customer documentation cannot solve, contact the listed sources for service or support.
Sales and Service Dealers: United States and Canada
Consult the store location where you purchased your machine, or contact Oki Data for the loca-
tion of the nearest Authorized Oki Data Service Dealer.
tion of the nearest Authorized Oki Data Service Dealer.
■
Prices and minimum charges may vary.
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Proof of purchase is required for warranty work. Be sure to retain your purchase docu-
ments.
ments.
Telephone Support: United States and Canada
Oki Data Customer Information System
Automated Attendant
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Toll Free in the U.S. and Canada
For quick answers to commonly-asked questions, the Automated Attendant is available 24
hours a day, 7 days a week. The system can provide immediate assistance with:
hours a day, 7 days a week. The system can provide immediate assistance with:
■
Basic operating procedures
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Sales and service referrals
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Parts and consumable referrals
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Product information
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Toll Free in the U.S. and Canada
Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that
you are calling from a telephone close to your machine so you can describe your problem accu-
rately.
you are calling from a telephone close to your machine so you can describe your problem accu-
rately.
Our Customer Support Professionals are trained on all current OKI products. They can answer
your questions regarding:
your questions regarding:
■
Locations of sales and service dealers
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Installation of your machine
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Usage/normal maintenance of your machine
■
Error message interpretation/solutions
■
Parts and supplies identification
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Consumer relations