Samsung CLP-350 Guía Del Usuario

.6   

<Troubleshooting>

If the inside of the machine is dirty or paper has been loaded improperly, 
you may notice a reduction in print quality. See the table below to clear 
the problem. 

Your 
machine 
has an odd 
smell 
during initial 
use.

The oil used to 
protect the fuser is 
evaporating.

After printing about 100 color 
pages, there will be no more 
smell. It is a temporary issue.

If a vertical white streak or faded area appears 
on the page:
• The toner supply is low. You may be able to 

temporarily extend the toner cartridge life. If 
this does not improve the print quality, install 
a new toner cartridge.

• The paper may not meet paper 

specifications; for example, the paper may 
be too moist or rough. (See "Specifications 
on print media" on page 4.2.)

• If the entire page is light, the print resolution 

setting is too low or the toner save mode is 
on. Adjust the print resolution and turn the 
toner save mode off. See the help screen of 
the printer driver and refer to Software 
section, respectively.

• A combination of faded or smeared defects 

may indicate that the toner cartridge needs 
cleaning. Contact a service representative.

• The surface of the LSU part inside the 

machine may be dirty. Clean the LSU, 
contact a service representative. 

• The paper may not meet specifications; for 

example, the paper may be too moist or 
rough. (See "Specifications on print 
media" on page 4.2.)

• The paper transfer belt may be dirty. Clean 

the inside of your machine. Contact a 
service representative.

• The paper path may need cleaning. Contact 

a service representative.

If faded areas, generally rounded, or broken 
texts or lines occur randomly on the page:
• A single sheet of paper may be defective. 

Try reprinting the job.

• The moisture content of the paper is uneven 

or the paper has moist spots on its surface. 
Try a different brand of paper. (See 
"Specifications on print media" on page 4.2.)

• The paper lot is bad. The manufacturing 

processes can cause some areas to reject 
toner. Try a different kind or brand of paper.

• Change the printer option and try again. Go to 

printer properties, click Paper tab, and set paper 
type to Thick. Refer to the Software Section 
for details.

• Increase the level of the contrast of each 

color. To adjust the color contrast, click Start 
> Programs or All Programs > your printer 
driver name > Smart Panel and select 
Printer Setting

 > Graphic > Color and 

then click the Color Adjustment button. 
After Manual Color Adjustment window 
opens, move the scroll bar to the right 
direction. When finished, click Apply and 
then exit Smart Panel.

• If these steps do not correct the problem, 

contact a service representative.

White spots appear on the page:
• The paper is too rough and a lot of dirt from 

the paper falls to the inner devices within 
the machine, which means the transfer belt 
may be dirty. Clean the inside of your 
machine. Contact a service representative.

• The paper path may need cleaning. Contact 

a service representative.

If black vertical streaks appear on the page:
• The toner cartridge has probably been 

scratched. Remove the toner cartridge and 
install a new one.

If white vertical streaks appear on the page:
• Clean the inside of the machine. Contact a 

service representative to clean the inside of 
the machine.