Samsung CLP-350 Guía Del Usuario

.10   

<Troubleshooting>

Some color images 
come out all black.

This is a known bug in Ghostscript (until 
GNU Ghostscript version 7.05) when the 
base color space of the document is 
indexed color space and it is converted 
through CIE color space. Because 
Postscript uses CIE color space for Color 
Matching System, you should upgrade 
Ghostscript on your system to at least 
GNU Ghostscript version 7.06 or later. You 
can find recent Ghostscript versions at 
www.ghostscript.com.

Some color images 
come out in 
unexpected color.

This is a known bug in Ghostscript (until 
GNU Ghostscript version 7.xx) when the 
base color space of the document is 
indexed RGB color space and it is 
converted through CIE color space. 
Because Postscript uses CIE color space 
for Color Matching System, you should 
upgrade Ghostscript on your system to at 
least GNU Ghostscript version 8.xx or 
later. You can find recent Ghostscript 
versions at www.ghostscript.com.

The machine does not 
print whole pages and 
its output is half page 
printed.

It is a known problem that occurs when a 
color printer is used on version 8.51 or 
earlier of Ghostscript, 64-bit Linux OS, and 
reported to bugs.ghostscript.com as 
Ghostscript Bug 688252.
The problem is solved in AFPL Ghostscript 
v. 8.52 or above. Download the latest 
version of AFPL Ghostscript from http://
sourceforge.net/projects/ghostscript/ and 
install it to solve this problem.

I encounter error 
“Unable to open mfp 
port device file!” when 
printing a document.

Please avoid changing print job 
parameters (via LPR GUI, for example) 
while a print job is in progress. Known 
versions of CUPS server break the print 
job whenever print options are changed 
and then try to restart the job from the 
beginning. Since Unified Linux Driver locks 
mfp port while printing, the abrupt 
termination of the driver keeps the port 
locked and therefore unavailable for 
subsequent print jobs. If this situation 
occurred, please, try to release the mfp 
port.

When printing a 
document over the 
network in SuSE 9.2, 
the printer does not 
print.

The CUPS (Common Unix Printing 
System) version distributed with SuSE 
Linux 9.2 
(cups-1.1.21) has a problem with ipp 
(Internet Printing Protocol) printing. Use 
the socket printing instead of ipp or install 
later version of CUPS (cups-1.1.22 or 
higher).

PDF file does not print 
correctly-some parts are 
missing in the graphics, 
text or illustrations.

Incompatibility between the PDF file and 
the Acrobat products.
Printing the PDF file as an image may 
enable the file to print. Turn on Print As 
Image

 from the Acrobat printing options.

 It will take longer to print when 

you print a PDF file as an image.

The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2.

Update your Mac OS to OS 10.3.3. or 
higher.

Some letters are not 
displayed normally 
during the cover page 
printing.

This problem is caused because the 
Mac OS cannot find the font during the 
cover page printing. English alphabet 
and numbers are displayed normally on 
the cover page.

Some fonts are not 
printed properly in the 
Adobe Illustrator 
program.

Those fonts may not supported by your 
machine. Start the Adobe Illustrator 
program, click File > Print > Illustrator 
tab. Then, check Force Fonts to 
Download

, and try again.