Black Box EncrypTight Enforcement Point (ETEP) Installation Guide Manual De Usuario

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ETEP Installation Guide
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5
Troubleshooting
This section includes the following topics:
Symptoms and Solutions
The following tables provide some solutions to common problems that may occur with your ETEP.
LED Indicators
Table 23
 LED Indicators
Symptom
Explanation and Possible Solution
No power light.
• Make sure the power cable is attached and plugged in to both 
the device and the power outlet.
Alarm light is lit.
• The ETEP is in an error state. Se
 for 
information about possible causes and recovery procedures. 
Port status LED is off (no link). 
• Check the network cable. Verify correct transmit and receive 
cable polarity.
• Check the operational status of the equipment being connected.
• Verify that the auto-negotiation and flow control settings on the 
local or remote port in question match the settings of the 
equipment to which they are connected.
• If the problem is not resolved, the network may not be 
functioning properly. Consult a local network administrator.
Port status LED is not blinking 
(no traffic).
• Check physical connectivity. 
• Verify that the policies are set up to allow traffic to pass through 
the appliance. 
• Check with your Network Administrator to ensure proper 
placement in the network.