ZyXEL Communications VSG1432-B101 Series Manual De Usuario

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Chapter 34 Troubleshooting
VSG1432-B101 Series User’s Guide
310
I cannot Telnet to the ZyXEL Device.
1
See the troubleshooting suggestions for 
 Ignore the suggestions about your browser.
2
Check the service control settings for Telnet. See 
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to 
upload new firmware.
1
See the troubleshooting suggestions for 
 Ignore the suggestions about your browser.
2
Check the service control settings for FTP. See 
.
34.3  Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as 
expected. See 
.
2
Make sure you entered your ISP account information correctly in the Network 
Settings > Broadband
 screen. These fields are case-sensitive, so make sure 
[Caps Lock] is not on. 
3
If you are trying to access the Internet wirelessly, make sure that you enabled the 
wireless LAN in the ZyXEL Device and your wireless client and that the wireless 
settings in the wireless client are the same as the settings in the ZyXEL Device.
4
Disconnect all the cables from your device, and follow the directions in 
5
If the problem continues, contact your ISP.