Gateway E-824R Manual De Usuario

www.gateway.com

Gateway offers a wide range of customer service, technical support, and 
information services.

You can access the following services through your telephone to get answers 
to your questions:

Gateway's Customer Care professionals cannot provide hardware and software 
training. Instead, Gateway recommends the following training resources.

Service methods subject to change without notice or obligation.

Timeout Error

Mechanical problems with magazines, or too many tapes with 
“non-bar code” labels (such as handwritten labels).
Eject and reseat the magazines or remove tapes with handwritten 
labels. Such labels greatly increase initialization time.

Other failures occur.

■

Issue a System Reset either by using On-board Remote Management 
Diagnostics page System Reset, or cycle the power from the front 
panel.

■

Contact Customer Care.

Gateway’s 
fee-based 
software tutorial 
service

Get tutorial assistance for software issues.

800-229-1103 (charged to your 
credit card)

Gateway 
Customer Care

Talk to a Gateway Customer Care representative about a 
non-tutorial technical support question.

877-485-1464 (US)(option #6) 
800-846-3609 (Canada and Puerto 
Rico)
605-232-2191 
(all other countries)

Sales, accounting, 
and warranty

Get information about available systems, pricing, orders, billing 
statements, warranty service, or other non-technical issues.

800-846-2000 (US)
888-888-2037 (Canada)

Gateway Learning 
Libraries

A variety of courses and tutorials are available on CD. 
Select from several easy-to-use learning libraries.

www.gateway.com/training