Gateway E-6500 Manual De Usuario

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Chapter 6: Troubleshooting
The mouse works erratically
If the mouse pointer begins moving erratically across the computer display or becomes 
difficult to control precisely, cleaning the mouse will likely improve its accuracy.
If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp 
cloth. Make sure that the optical sensor is clean and free of debris.
If you have a trackball mouse, see 
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department or network 
administrator for help. For more information about setting up a network in your home, 
see 
Passwords
Your computer does not accept your password
Make sure that C
APS
 
LOCK
 is turned off, then retype the password.
Power
Your computer will not turn on
Make sure that your power cord is connected correctly to your computer.
If your computer is plugged into a surge protector, make sure that the surge 
protector is connected securely to an electrical outlet, turned on, and working 
correctly. To test the outlet, plug a working device, such as a lamp, into the outlet 
and turn it on.
Make sure that the power cord is free from cuts or damage. Replace any damaged 
cables.
Help and Support 
For more information about network troubleshooting, click Start, then 
click Help and Support.
Type the keyword 
network troubleshooting in the Search box 
, then click the arrow.
8510809.book  Page 78  Monday, June 13, 2005  7:29 AM