Samsung SLM3320NDXAA Manual De Usuario

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4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status 
or errors. Refer to the tables below to understand the messages’ and their 
meaning, and correct the problem, if necessary.
 
You can resolve the error with the guideline from the computers’s 
Printing Status program window (see 
If a message is not in the table, reboot the power and try the printing job 
again. If the problem persists, call a service representative.
When you call for service, provide the service representative with the 
contents of display message.
Some messages may not appear on the display depending on the 
options or models.
[error number] indicates the error number. 
[tray type] indicates the tray number. 
[media type] indicates the media type.
[media size] indicates the media size.
 
Paper Jam-related messages
Message
Meaning
Suggested solutions
Paper jam 
in exit area
Paper has jammed in the 
exit area.
Paper jam 
inside of duplex
Paper has jammed during 
duplex printing. This is 
applicable only to 
machines with this feature. 
Paper jam
inside machine
Paper has jammed in inside 
the machine.
Paper jam in tray1
Paper has jammed in the 
tray.
Paper jam in tray 2
Paper has jammed in the 
optional tray.
Paper jamin MP tray
Paper has jammed in the 
multi-purpose tray.
Message
Meaning
Suggested solutions