Polycom 3725-22370-001/B Manual De Usuario

You can download the web-based SoftUpdate application to update the QSX system 
software. It is available on Polycom’s support website, which is accessible at 

. 

 

1.  From your computer, go to 

www.polycom.com

. 

2.  Log in to the Polycom Product Resource Center, navigate to the QSX systems 

product page, and download the QSX system software upgrade file in .zip format. 

3.  Double-click the software .zip file to extract the file. 
4.  Double-click Softupdate.exe. 
5.  Click Softupdate, and then enter the IP address of the system you want to 

upgrade. Enter the administrator password, if required, and click OK to begin the 
upgrade. 

6.  You can disable the Save my current system settings option to return all admin 

settings to their default values when upgrading the QSX system software. 

7.  Click Continue to upgrade the QSX system software. 

 

If you forget the administrator password and cannot gain access to the QSX Admin 
Web, follow these steps: 
 

1.  Put the QSX system in Boot UI mode: 

•  If you have a Content Controller, hold down the Info button while you 

disconnect and reconnect power to the QSX system base. 

•  If you do not have a Content Controller, connect a serial cable from a 

computer to the QSX system base. Enter the command swus. 

2.  FTP into the QSX system using the IP address shown on the Boot UI screen. 
3.  Log in as admin. 
4.  Press <Enter> when prompted for a password. 
5.  Enter the following command to delete the current, unknown password: 

del sw.dat 

6.  Enter the following command to restart the QSX system without a password: 

quote boot

 

 
Now you can log in to the QSX Admin Web with a blank password and set a new 
password. 
 

QSX system meeting participants can view some information about the current call on 
the Info screen. Administrators can view statistics and call information on the 
Diagnostics screen of the QSX Admin Web. 
 

 

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