Avaya NN43112-101 Manual De Usuario

You can decline an incoming call by pressing the 

 context-

sensitive soft key. You can decline a call with or without giving a reason. 
You can create custom decline reasons, and you have the option of 
selecting one. If you do not choose a custom decline reason, the IP 
Deskphone sends the default message: User has declined call.

Note:  The Call Decline feature is not available for all call servers. 
Contact your system administrator or service provider to determine if 
this feature is available to you.

The treatment that an incoming call receives when Call Decline is invoked 
depends upon the call server. In a SIP environment the caller receives a 
call declined message, and they no longer hear ring back. In a non-SIP 
environment, the caller can continuously hear a ring back.

Decline

1.

Press the 

context-sensitive soft 

key to decline an incoming call.

New

2.

Choose one of the following:

— Press the 

navigation key 

to highlight a Decline Call Reason.

— Press  the 

 context-sensitive soft 

key to create a new decline reason 
to send. For more information, see 

.

Note:  Highlight 

 to use the default 

system message User has declined 
call

.