Cisco Systems OL-6640-01 Prospecto

If DNS is suspected, use IP addresses in URLs.

Browse the URL in question with IE5 or download and verify with Netscape.

Use a logged telnet session to verify that the desired HTTP headers are returned 
(Telnet to the server on port 80; then, enter get /path/page).

The following tips apply to troubleshooting XML parsing errors in 
Cisco IP Phone services applications:

Verify the object tags (the object tags are case sensitive).

Verify that “&” and the other four special characters are used per the 
restrictions while inside the XML objects. See 

 for more information.

The following error messages may appear on the prompt line of the 
Cisco IP Phone display.

XML Error[4] = XML Parser error (Invalid Object)

HTTP Error[8] = Unknown HTTP Error

HTTP Error[10] = HTTP Connection Failed

Refer to the Cisco IP Phone Administration Guide for Cisco CallManager for 
more information.