Avaya 6 Manual De Usuario

Conditions are constructed from a set of basic elements. These elements can be combined within a single condition to
create complex rules. For example, the week planner can be used to define a company's standard working hours and then
combined with the calendar to define exception days such as public holidays.

Within the voicemail call flow, conditions can be checked by a test condition action and, according to whether the condition
is currently true or false, callers can be routed to different actions. See 

Test Condition Action

.

The following different types of elements can be added to a condition. 

·

 

Select days from the calendar (up to 255 days) which, if the current date matches a selected day, cause the
element to be 'true'. 

·

 

Select days of week, and then a time period on each of those days, that should cause the element to be 'true'. 

·

 

Select an existing condition that is then used as an element within another condition. 

·

 

Compare one value to another using a selected criteria such as "Is equal to" or "Is greater than or equal to" and
return 'true' when the criteria is meet. The values compared can be the current value of 

call variables

 and or

number values entered directly.

Logic settings can be applied to both the whole condition and to the elements in a condition. These can alter when a
condition is true or false. 

·

 AND 

The condition is true when all the elements within it are true, for example both A and B are true.

·

 OR 

The condition is true when any element within it is true, for example if the day is Monday or Tuesday.

·

 NOT 

This logic element can be used to reverse the value (e.g. return false when true) of individual elements or of the
whole condition.

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