Avaya 6 Manual De Usuario

 Configuration Actions

These actions allow a caller to change the settings of a user or hunt group mailbox.

·

Re-record a prompt.

·

Re-record a mailbox name.

·

Change user or group settings.

·

Change the prompt language.

 The Edit Play List action can be used to record a specified prompt file held on the voicemail server PC. This allows

call flows to be created to change the prompts being used by other call flows. 

1. Click the 

 Configuration Actions icon and select 

 Edit Play List.

2. The 

, 

, 

 and 

 tabs are standard tabs available to all

actions.

3. In the Specific tab, select the prompt file held on the voicemail server.

·

File Path
This path is relative to the WAVS folder 

defined

 for the voicemail server. 

·

To browse to a file location click 

. The 

Wave editor

 window opens. Select an existing prompt or

define and record a new one. 

·

When accessing voicemail prompts, 

voicemail variables

 can be used in both the path and filename for

the prompt. For example, if prompts Greeting1.wav,  Greeting2.wav etc. are recorded, an action set to
play Greeting$KEY.wav would play the greeting prompt that matched the current value of $KEY. 

·

For announcements, the formats [GREETING]\<name>_Queued and [GREETING]
\<name>_StillQueued can be used, where <name> is replaced by the hunt group or user name. 

This action has the following result which can be connected to a further action: 

·

Next 
Connect the action to a following action within the call flow. 

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