Avaya 6 Manual De Usuario

 Using a Call List action, a caller can indicate the extension to which they want to be transferred. If selected the caller

can be restricted to selecting an extension within a particular group. The transfer in this case is not blind, if unanswered
the action can link to actions for no answer or busy .

1. Click the 

 Telephony Actions icon and select 

 Call List.

2. The 

, 

, 

 and 

 tabs are standard tabs available to all

actions.

3. Select the Specific tab. Complete the fields with relevant details.

·

Transfer to group 
Enter a group name if you want to restrict the caller to a particular group.

·

Prompt user with a list of group members 
If this option is selected, the voicemail server will list the group members for the caller.

·

The number to display on the destination phone if internal. Type the required text directly or use the 
browse button to select the text that should be used including using a the value of a 

call variable

. 

·

Description (displayed on phone) 
The text description to display on the destination phone if internal. Type the required text directly or use the 

 browse button to select the text that should be used including using a the value of a 

call variable

. 

·

No answer timeout
The value selected is how long the voicemail server waits for an answer before following the No Answer
connection.

This action has the following results which can be connected to further actions: 

·

Next 
This connection result is not used.

·

No Answer 
This connection result is used if the transfer target does not answer the call. 

·

Busy 
This connection result is used if the transfer target returns busy. 

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