Panasonic KX-TVS80 Manual De Usuario

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B5
SYSTEM ADMINISTRATION - SERVICE SETTINGS
SYSTEM ADMINISTRATOR'S GUIDE
215
Note
Extension Call Forwarding to the VPS can override the operator call coverage settings 
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage 
parameters are set to "Next Operator" on Busy/ No Answer, the call may go to the VPS (if 
the Operator has set the call forwarding to the VPS).
Operator No 
Answer Time
10-60 s
(30)
When a call to Operator 1, 2, or 3 is not answered within 
the time set, the VPS will offer other options as defined by 
the "No Answer Coverage Mode."
Note: This timer applies to Operator 1, 2, and 3.
Busy Coverage
Mode
1. Hold
2. No Answer
Coverage
3. Call Waiting
4. Disconnect
Message
(Hold)
Specifies how calls are handled when the Operator 1 
extension is busy.
1. Hold - The caller is automatically placed on hold and 
the Operator 1 extension is called again.
2. No Answer Coverage - The caller is offered one of the 
options specified by the No Answer Coverage Mode.
3. Call Waiting - Operator 1 is signaled when another call 
is waiting using the Call Waiting feature of the PBX.
4. Disconnect Message - The VPS disconnects the call 
after playing "Thank you for calling."
No Answer 
Coverage 
Mode
1. Caller Select
2. Leave Message
3. Disconnect 
Message
4. Next Operator 
(Caller Select)
Specifies how Operator 1 calls are handled when not 
answered within the time period set through the "Operator 
No Answer Time" mode.
1. Caller Select - This selection allows the caller to leave 
a message or call another extension.
2. Leave Message - The caller is instructed to leave a 
message in Operator 1's mailbox.
3. Disconnect Message - The caller is disconnected after 
playing "Thank you for calling."
4. Next Operator - The system transfers the call to 
Operator 2.
Message 
Repeat Cycle
1-3 times
(3)
Specifies the number of times that the system will play the 
Automated Attendant top menu.
Table 41 
Parameter
Value Range
(Default)
Description/Function