Panasonic KX-TG5240 Manual De Usuario

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Useful Info
rmation
Answering
 System
Preparatio
n
85
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
T
e
lephone System
While programming or 
searching, the handset or 
base unit starts to ring and the 
program/search stops.
• A call is coming in. To answer the call, press 
[
C
][s] or [SP-PHONE]. Start again from 
the beginning after hanging up.
You cannot make an intercom/
outside call.
• If more than one other user is using the 
handset and/or base unit, you may not be 
able to make a call. Try again later.
• Your handset is in remote operation mode 
(p. 65). Exit by pressing [OFF].
• The handset you called is too far from the 
base unit.
You cannot redial.
• If the last number dialed was more than 48 digits 
long, the number will not be redialed correctly.
• The [REDIAL/PAUSE] button on the base 
unit functions as either redial or pause. It will 
redial the last number dialed if pressed 
before dialing any digits (p. 30). If another 
number has been dialed first, it will operate 
as a pause button (p. 56).
You cannot make long 
distance calls.
• Please make sure you have long distance service. 
• Check if Caller IQ feature is turned on. Turn 
Caller IQ feature off (p. 90).
The handset does not display 
the caller’s name and/or 
phone number.
• You need to subscribe to Caller ID.
• Other telephone equipment may be interfering 
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her 
Caller ID information (p. 32).
• If a call is being transferred to you, the Caller 
ID information will not be displayed.
• If a (separate) Caller ID box is connected 
between the base unit and the telephone wall 
jack, disconnect the Caller ID box or plug the 
unit directly into the wall jack.
• If the unit is connected to a telephone line 
with DSL service, the unit may not display 
caller’s name and/or phone number properly. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the unit and the 
telephone line jack.
Problem
Cause & Remedy
TG5240.fm  Page 85  Wednesday, September 22, 2004  3:45 PM