Panasonic KX-TD7685 Manual De Usuario

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Troubleshooting and Error Messages
Document Version 2008-01  
57
Troubleshooting
Troubleshooting
Problem
Possible Cause
Solution
The handset does not 
work.
The battery is drained.
Charge the battery fully.
5.)
The power is OFF.
Turn it ON.
Re-insert the battery and try 
tion” on page 5.)
The handset does not 
ring.
Ringer volume is set to “Off”.
Adjust the ringer volume level.
on page 12.)
You cannot make/
receive a call.
The handset is out of range, or 
the CS is busy.
Move closer to the CS or try again 
later.
The radio channel is busy, or a 
radio communication error 
occurred.
Try again later.
You cannot dial.
The number that you dialed is 
restricted by the PBX.
Consult your dealer.
Key lock mode is ON.
To cancel the mode, press the Joy-
stick for about 2 seconds.
The radio channel is busy or a 
radio communication error 
occurred.
Try again later.
The handset stops 
working during opera-
tion.
Turn the handset off, then turn it 
back on.
Re-insert the battery and try 
again.
You cannot use the 
handset during a 
power failure.
The handset will not function dur-
ing a power failure because the 
PBX stops emitting radiowaves.
The headset does not 
work.
A headset tone cannot be heard 
when receiving an incoming call 
when the headset is attached.
Make sure the headset tone set-
ting is set to on. (See “Incoming 
Option” on page 49.)
Make sure the headset jack is 
connected properly. (See “Loca-
The tone from the 
headset cannot be 
changed to a bell or 
melody.
The headset tone is a specific 
tone and is not related to the 
Incoming Option settings (Ringer 
Type).
Noise is frequently 
heard.
Set the handset and CS away 
from other electrical appliances.
Move closer to the CS.