Panasonic KW-WP1050E Manual De Usuario

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Useful Information
Helpline Tel. No.: U.K. 0844 844 3898
219
Troubleshooting
If problems occur while operating the handset and the base unit, you can refer to the check 
list below. For up-to-date support information, visit http://www.panasonic.co.uk. Please 
refer to it along with this guide for troubleshooting.
Base Unit: 
Top Menu: 
Problem
Cause/Solution
I do not know the base 
unit IP address. 
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When the UPnP function is ON, access the base unit by 
clicking on the KX-WPA102 icon shown in: 
My Network Places folder in the Start menu (for 
Windows XP); 
or Network folder in the Start menu (for Windows Vista). 
Refer to page 212.
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The handset shows the IP address assigned to the 
base unit (page 110). 
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When the Internet connection mode is DHCP, Static or 
PPPoE, confirm the base unit’s IP address using 
Windows command.
1
Click [Start]. i [All Programs] i 
[Accessories] i [Command Prompt].
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Command Prompt window is displayed.
2
Enter “ipconfig /all”.
Default Gateway stands for the base unit’s IP 
address.
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When the Internet connection mode is AP 
(Bridge), switch the Mode selector to “HOTEL” and 
restart the base unit. You can confirm the base 
unit’s IP address using Windows command as 
above.
I forget my user name 
and/or password for the 
Top Menu.
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Press and hold the “FACTORY DEFAULT RESET” 
button on the bottom of the base unit with a pointed 
object until all the Indicators go out. The settings are 
reset to default (page 204). 
The Update Firmware 
page is displayed.
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The base unit firmware may be defective and requires 
an update firmware (page 202). 
WP1050E.book  Page 219  Thursday, March 29, 2007  11:31 AM