Panasonic DBS 576 Manual De Usuario

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Section 521
Built-In ACD Supervisor Guide
18
DBS 576 (USA) issued October 2000
576-3.6-521 (ACD 4.0)
Direct Incoming Call Setting
Outline
COs and private lines with direct incoming ACD calls to be processed the 
same are grouped together as a block. Each block is assigned one of four 
ACD Call Handling Programs.
Set the ACD Call Handling Program number to each block, and set the ACD 
service call processing method.
Operation
1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 
select [LINE REGIST.].
2.  From [LINE REGIST.] screen, press the soft key 1 or 6 to select 
[DIRECT INCOME].
3.  The following screen appears. Press the soft key for desired block 
number.
LINE REGIST.
DIRECT INCOME
TRANSF. INCOME
DID ID
EXT. GROUP
CUSTOMIZE MENU
CUSTOMIZE
MENU
LINE REGIST.
SYSTEM ID
AGENT ID
GROUP SETTING
CALL HANDLING
DIRECT INCOME
BL
1ST
LST
PRG
01
001
003
1
02
03
005
010
3
04
or