Panasonic DBS 576 Manual De Usuario
Section 521
Built-In ACD Supervisor Guide
18
DBS 576 (USA) issued October 2000
576-3.6-521 (ACD 4.0)
Direct Incoming Call Setting
Outline
COs and private lines with direct incoming ACD calls to be processed the
same are grouped together as a block. Each block is assigned one of four
ACD Call Handling Programs.
same are grouped together as a block. Each block is assigned one of four
ACD Call Handling Programs.
Set the ACD Call Handling Program number to each block, and set the ACD
service call processing method.
service call processing method.
Operation
1. From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to
select [LINE REGIST.].
2. From [LINE REGIST.] screen, press the soft key 1 or 6 to select
[DIRECT INCOME].
3. The following screen appears. Press the soft key for desired block
number.
LINE REGIST.
DIRECT INCOME
→
TRANSF. INCOME
→
DID ID
→
EXT. GROUP
→
CUSTOMIZE MENU
→
CUSTOMIZE
MENU
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
→
DIRECT INCOME
BL
1ST
LST
PRG
01
001
003
1
02
03
005
010
3
04
or