Panasonic DBS 576 Manual De Usuario
Built-In ACD Supervisor Guide
Section 521
576-3.6-521 (ACD 4.0)
DBS 576 (USA) issued October 2000
1
General System Information
Configuration
The Built-In ACD System is a simple ACD system that installed in the DBS
576 System. The built-In ACD system is composed of the two circuit cards;
the ACD card and the VPU/4 card.
576 System. The built-In ACD system is composed of the two circuit cards;
the ACD card and the VPU/4 card.
The system configuration is shown below. Using RS-232C port allows MIS
(Management Information System) reports to be output to a printer or PC but
not to the both simultaneously.
(Management Information System) reports to be output to a printer or PC but
not to the both simultaneously.
The DBS 576 System configured for a maximum of 576 ports can support a
maximum of two Built-In ACD systems. Note that a single-shelf (96-port)
configuration can accommodate only one ACD system.
maximum of two Built-In ACD systems. Note that a single-shelf (96-port)
configuration can accommodate only one ACD system.
Figure 1. ACD Configuration
Note: Standard RS232C cables cannot be used for connection. Use the
special cable included with the ACD card. For PC/printer connecting
conditions, see the ACD installation section.
special cable included with the ACD card. For PC/printer connecting
conditions, see the ACD installation section.