Panasonic DBS 576 Manual De Usuario

Panasonic

576-3.6-521 (ACD 4.0)

DBS 576 (USA) issued October 2000

Index-1

A

ACD Call Handling Program ........................................4

Activating Supervisor Menu .......................................15

Agent Features ............................................................46

Agent IDs

Confirming ..............................................................25
Registering ..............................................................23

Agent Report ...............................................................36

Agent Status ................................................................30

ALL DELETE (FF6)...................................................11

Available/Unavailable.................................................47

B

Basic Service Flow........................................................3

C

Call Handling Program .................................................4

Call Setting

Direct Incoming.......................................................18
Transferring Incoming.............................................20

Changing Supervisor IDs and User Information Record-

ing ID ............................................................22

Commands

Programming.............................................................6

Common Operation for Supervisor Customization ....16

Configuration ................................................................1

Confirming Agent IDs ................................................25

Customization

Supervisor................................................................17

D

Data Clear ................................................................... 42

DELETE (FF3) ........................................................... 10

Direct Incoming Call Setting ......................................18

E

EDIT (FF1) ................................................................... 7

F

Features

Supervisor ............................................................... 15

G

Group Report .............................................................. 39

I

Information Recording

User ......................................................................... 44

Index