Panasonic DBS 576 Manual De Usuario

Section 521

Built-In ACD Supervisor Guide

4

DBS 576 (USA) issued October 2000

576-3.6-521 (ACD 4.0)

Commands can be used to set any call distribution operation for each of the 
ACD Call Handling Program numbers (4101 to 4104).

For details on the content of default sample programs, see "Chapter 2. 
Programming, ACD Call Handling Program Setting."

You can select program processing by the FF key. The following shows the 
procedure and flow of operations from entry of program numbers to selection 
of program processing.

1.  From [SUPERVISOR MENU] screen, press the soft key 3 or 8 to 

select [CUSTOMIZE].

2.  From [CUSTOMIZE MENU] screen, press the soft key 5 or 10 to 

select [CALL HANDLING].

3.  From [CALL HANDLING] screen, press the soft key 1 or 6 to 

select [PROGRAM].

4.  The following screen appears. Press the soft key for desired 

program number.

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