ZyXEL Communications P2000W Manual De Usuario

P-2000W_V2 User’s Guide

106

Chapter 14 Troubleshooting

The Prestige displays warning messages when it detects a condition that may disrupt your 
Prestige service.

Table 25   Troubleshooting Accessing the Prestige

Cannot access the 

web configurator.

Make sure that you are connecting to the Prestige’s IP address (you can use 

the Information LCD menu to check the IP address).

The username and password fields are case sensitive. Make sure that you enter 

the correct user name and password using the proper casing.
If you have forgotten the user name and password, see 

 to restore the factory default configuration file. This will restore all of the 

factory defaults including the user names and passwords. 

• For user-level access the default user name is admin and the default pass-

word is 1234. 

• For administrator access the default user name is zyxeladmin and the 

default password is 1234.

You may also need to clear your Internet browser’s cache.
In Internet Explorer, click Tools and then Internet Options to open the Internet 

Options screen. 
In the General tab, click Delete Files. In the pop-up window, select the Delete 

all offline content check box and click OK. Click OK in the Internet Options 

screen to close it.

Table 26   Warning Message Troubleshooting

Battery Low 
(

 is blinking)

The battery’s power is low. Recharge the battery.

Weak Signal 
(

 is blinking)

The signal quality is low or the Prestige cannot find the AP.
Connect to another AP.
Move your Prestige closer to the AP.
There may be too much radio interference (for example a microwave or another AP 
using the same channel) around your wireless network. Relocate or reduce the radio 
interference.

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