Polycom 3725-76302-001O Manual De Usuario
Conference Manager Configuration
Polycom, Inc.
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An enterprise user can be associated with multiple enterprise groups, and each group may or may not have
a specifically assigned template.
a specifically assigned template.
You can rank the conference templates by priority, so that the system knows which template to use when
the user is associated with more than one.
the user is associated with more than one.
When someone dials into a conference room, the system uses these rules (in order of importance) to
determine which template to use for the conference:
determine which template to use for the conference:
1 If the conference room has a specifically assigned template (not the system default) associated with
it, use that template.
2 If the user associated with the conference room belongs to one or more enterprise groups that have
specifically assigned templates, use the template with the highest priority.
3 Otherwise, use the system default conference template.
See also:
About Conference IVR Services
One of the conference properties you can optionally specify in a template is the conference IVR service that
the Polycom RealPresence Collaboration Server or RMX MCU should use. For most purposes, you
shouldn’t do so. Polycom MCUs have two defaults, one for conferences with passcodes and one for
conferences without passcodes. For conferences configured via RealPresence DMA (not linked to a profile),
the MCU automatically uses the right default IVR service for each conference.
the Polycom RealPresence Collaboration Server or RMX MCU should use. For most purposes, you
shouldn’t do so. Polycom MCUs have two defaults, one for conferences with passcodes and one for
conferences without passcodes. For conferences configured via RealPresence DMA (not linked to a profile),
the MCU automatically uses the right default IVR service for each conference.
If you do choose to override the default and specify an IVR service, it’s up to you to make sure that the IVR
service you select is appropriate for the users whose conferences will use this template, and that it’s
available on the MCUs on which those conference may take place. See your Polycom RealPresence
Collaboration Server or RMX documentation for information about conference IVR services. This feature is
not supported on Cisco Codian MCUs.
service you select is appropriate for the users whose conferences will use this template, and that it’s
available on the MCUs on which those conference may take place. See your Polycom RealPresence
Collaboration Server or RMX documentation for information about conference IVR services. This feature is
not supported on Cisco Codian MCUs.
On the Conference IVR tab of the Add Conference Template and Edit Conference Template dialog
boxes, the list contains the names of all the conference IVR services available on the currently connected
MCUs. If an IVR service is only available on some of the connected MCUs, its entry shows how many of the
MCUs have that IVR service (for instance, 2 of 3).
boxes, the list contains the names of all the conference IVR services available on the currently connected
MCUs. If an IVR service is only available on some of the connected MCUs, its entry shows how many of the
MCUs have that IVR service (for instance, 2 of 3).
If a template specifies a conference IVR service, the system will put conferences using that template on the
least used MCU that has that conference IVR service. If there are none, it falls back to the default
conference IVR service.
least used MCU that has that conference IVR service. If there are none, it falls back to the default
conference IVR service.
Note: MCU IVR Service vs. Shared Number Dialing
The RealPresence Collaboration Server or RMX conference IVR service is separate and distinct from
the RealPresence DMA system’s SIP-only shared number dialing feature (see
The RealPresence Collaboration Server or RMX conference IVR service is separate and distinct from
the RealPresence DMA system’s SIP-only shared number dialing feature (see