Polycom 3725-76302-001O Manual De Usuario

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Troubleshooting Utilities
The Polycom RealPresence DMA system’s Troubleshooting Utilities submenu includes several useful 
network and system status commands, which you can run and view the output of in the system’s familiar 
graphical interface. Each command is run on each server in the cluster, and the results are displayed in a 
separate panel for each server. 
Ping
Use Ping to verify that the Polycom RealPresence DMA system’s servers can communicate with another 
device in the network. 
To run ping on each server 
Go to Maintenance > Troubleshooting Utilities > Ping
Enter an IP address or host name and click Ping
The system displays results of the command for each server. 
Traceroute
Use Traceroute to see the route that the servers use to reach the address you specify and the latency 
(round trip) for each hop. 
To run traceroute on each server 
Go to Maintenance > Troubleshooting Utilities > Traceroute
Enter an IP address or host name and click Trace
The system displays results of the command for each server. 
Top
Use Top to see an overview of each server’s current status, including CPU and memory usage, number of 
tasks, and list of running processes. The displays update every few seconds. 
To run top on each server 
» Go to Maintenance > Troubleshooting Utilities > Top
The system displays results of the command for each server.