Notas de publicaciónTabla de contenidosПримечания к выпуску Cisco WebEx Event Center (версия WBS29.8)1СОДЕРЖАНИЕ3Event Center5Новые функции5Выявленные проблемы и ограничения9Потенциальные проблемы15Устраненные предостережения15Требования к системе и поддержка функций17Поддержка языков18Поддержка операционных систем и браузеров19Уведомление о прекращении поддержки Windows XP и Internet Explorer 620Поддержка Citrix XenDesktop и XenApp21Межплатформенные функции21Выявленные проблемы и ограничения35Инструменты повышения производительности39Новые функции39Поддержка Инструментов повышения производительности WebEx41Известные проблемы и ограничения для Windows46Известные проблемы и ограничения для Mac51Аудио WebEx53Функции53Вопросы и ответы54Параметры аудио54Сравнение функций аудио57Видео61Новые функции61Функции видео высокого разрешения62Интеграция Cisco Medianet – поддержка контроля производительности в системах управления сетью65Требования65Камеры с поддержкой видео высокого качества67Камеры с поддержкой видео высокого разрешения67Выявленные проблемы и ограничения68Администрирование веб-сайта69Новые функции69Функции71Выявленные проблемы и ограничения72Tamaño: 2 MBPáginas: 72Language: РусскийManuales abiertas
Notas de publicaciónTabla de contenidosRelease-opmerkingen Cisco WebEx Event Center (versie WBS29.8)1Inhoud3Event Center5Nieuw5Bekende problemen en beperkingen9Waarschuwingen15Opgeloste waarschuwingen15Systeemvereisten en functieondersteuning17Ondersteunde talen18Ondersteuning voor besturingssystemen en browsers19Aankondiging van de beëindiging van de ondersteuning voor Windows XP en Internet Explorer 620Ondersteuning voor Citrix XenDesktop en XenApp20Functies voor meerdere platformen21Bekende problemen en beperkingen31Productiviteitstools35Nieuw35Ondersteuning WebEx-productiviteitshulpprogramma's37Bekende problemen en beperkingen voor Windows42Bekende problemen en beperkingen voor Mac46WebEx Audio49Functies49Veelgestelde vragen50Audio-opties50Audiofuncties vergelijken52Video55Nieuw55Eigenschappen van HD-video56Integratie van Cisco Medianet Integration-Ondersteuning voor Prestatiecontrole met Network Management Systems58Vereisten58Ondersteunde camera's voor video van hoge kwaliteit59Ondersteunde camera's voor HD-video60Bekende problemen en beperkingen60Sitebeheer63Nieuw63Functies64Bekende problemen en beperkingen66Tamaño: 2 MBPáginas: 66Language: NederlandsManuales abiertas
Notas de publicaciónTabla de contenidosNotes de version Cisco WebEx Event Center (version WBS29.8)1Table des matières3Event Center5Nouveautés5Problèmes connus et limites9Problèmes15Problèmes résolus15Configuration minimale du système requise et Compatibilité des fonctionnalités17Prise en charge linguistique18Prise en charge du système d'exploitation et du navigateur19Annonce de la fin de la prise en charge de Windows XP et Internet Explorer 620Assistance Citrix XenDesktop et XenApp20Fonctionnalités multiplateformes21Problèmes connus et limites31Outils de productivité35Nouveautés35Prise en charge des outils de productivité WebEx37Problèmes connus et limites pour Windows43Problèmes connus et limites pour Mac48WebEx Audio51Fonctionnalités51Foire aux questions52Options audio52Comparaison des fonctionnalités audio53Vidéo57Quoi de neuf ?57Fonctionnalités de la vidéo haute définition58Intégration de Cisco Medianet—Prise en charge du contrôle des performances avec les systèmes de gestion de réseau60Pré-requis61Caméras vidéo de haute qualité supportées62Caméras vidéo haute définition prises en charge62Problèmes connus et limites63Administration du site65Nouveautés65Fonctionnalités67Problèmes connus et limites68Tamaño: 2 MBPáginas: 68Language: FrançaisManuales abiertas
Notas de publicaciónTabla de contenidosNotas de la versión de Cisco WebEx Event Center (versión WBS29.8)1Contenido3Event Center5Novedades5Limitaciones y problemas conocidos9Advertencias15Advertencias resueltas15Requisitos del sistema y soporte de función17Idiomas admitidos18Soporte del sistema operativo y del explorador19Anuncio de finalización de soporte de Windows XP e Internet Explorer 620Soporte de Citrix XenDesktop y XenApp20Funciones multiplataforma21Limitaciones y problemas conocidos32Herramientas de productividad35Novedades35Compatibilidad de las herramientas de productividad de WebEx37Problemas conocidos y limitaciones para Windows42Problemas conocidos y limitaciones para Mac47Audio de WebEx49Características49Preguntas frecuentes50Opciones de audio50Comparaciones de las funciones de audio54Vídeo57Novedades57Funciones de vídeo de alta definición58Integración en Cisco Medianet: Soporte de supervisión del rendimiento con sistemas de gestión de red60Requisitos61Cámaras con vídeo de alta calidad compatibles62Cámaras con vídeo de alta definición compatibles62Limitaciones y problemas conocidos63Administración del sitio65Novedades65Características67Limitaciones y problemas conocidos68Tamaño: 2 MBPáginas: 68Language: EspañolManuales abiertas
Notas de publicaciónTabla de contenidosNotas de la versión de Cisco WebEx Event Center (versión WBS29.8)1Contenido3Event Center5Novedades5Limitaciones y problemas conocidos9Advertencias15Advertencias resueltas15Requisitos del sistema y soporte para las características17Soporte de idiomas18Soporte de sistemas operativos y exploradores19Anuncio de finalización del soporte para Windows XP e Internet Explorer 620Soporte de Citrix XenDesktop y XenApp20Características de varias plataformas21Limitaciones y problemas conocidos32Herramientas de productividad37Novedades37Soporte para las Herramientas de productividad de WebEx39Problemas conocidos y limitaciones de Windows45Problemas conocidos y limitaciones de Mac50Audio de WebEx51Características51Preguntas frecuentes52Opciones de audio52Comparaciones de las características de audio56Vídeo59Novedades59Características del vídeo de alta definición60Integración con Cisco Medianet: soporte para la supervisión de rendimiento con los Sistemas de administración de red62Requisitos63Cámaras compatibles con vídeo de alta calidad64Cámaras compatibles con vídeo de alta definición64Limitaciones y problemas conocidos65Administración del sitio67Novedades67Características69Limitaciones y problemas conocidos70Tamaño: 2 MBPáginas: 70Language: EspañolManuales abiertas
Notas de publicaciónTabla de contenidosNote di rilascio di Cisco WebEx Event Center (versione WBS29.8)1Sommario3Event Center5Novità5Problemi noti e limitazioni9Avvertenze15Avvertenze risolte15Requisiti di sistema e supporto delle funzioni17Lingue supportate17Supporto del sistema operativo e del browser18Annuncio di fine supporto per Windows XP e Internet Explorer 620Citrix XenDesktop e XenApp Support20Funzionalità multipiattaforma20Problemi noti e limitazioni31Strumenti di produttività35Novità35Aggiornamento di Strumenti di produttività WebEx37Problemi noti e limitazioni per Windows41Problemi noti e limitazioni per Mac46WebEx Audio47Funzionalità47Domande frequenti48Opzioni audio48Confronto delle funzioni audio50Video53Novità53Funzioni video ad alta definizione54Integrazione di Cisco Medianet-Supporto monitoraggio delle prestazioni con sistemi di gestione della rete56Requisiti56Videocamere supportate per video di alta qualità57Videocamere supportate per video ad alta definizione58Problemi noti e limitazioni58Amministrazione sito61Novità61Funzionalità63Problemi noti e limitazioni64Tamaño: 2 MBPáginas: 64Language: ItalianoManuales abiertas
Notas de publicaciónTabla de contenidosNotas de Versão Cisco WebEx Event Center (versão WBS29.8)1Conteúdo3Event Center5O que há de novo?5Problemas conhecidos e limitações9Advertência15Advertências solucionadas15Requisitos do Sistema e Suporte de Recursos17Suporte para idiomas17Sistema operacional e suporte do navegador18Anúncio do fim do suporte do Windows XP e Internet Explorer 620Suporte à Citrix XenDesktop e XenApp20Recursos de plataforma cruzada20Problemas conhecidos e limitações31Ferramentas de produtividade35O que há de novo?35Suporte às Ferramentas de Produtividade WebEx37Problemas Conhecidos e Limitações para Windows42Problemas Conhecidos e Limitações para Mac47Áudio WebEx49Funcionalidades49Perguntas Frequentes50Opções de áudio50Comparações de recursos de áudio54Vídeo57O que há de novo?57Funcionalidades de Vídeo em Alta Definição58Integração com o Cisco Medianet—Suporte de Monitoramento de Desempenho com Sistemas de Gerenciamento de Rede60Requisitos61Câmeras Suportadas por Vídeo de Alta Qualidade62Câmeras Suportadas por Vídeo de Alta Definição62Problemas conhecidos e limitações63Administração do site65O que há de novo?65Funcionalidades67Problemas conhecidos e limitações68Tamaño: 2 MBPáginas: 68Language: PortuguêsManuales abiertas
Notas de publicaciónTabla de contenidosCisco WebEx Event Center 發行說明(版本 WBS29.8)1目錄3Event Center5新功能5已知問題和限制9缺陷13已解決的缺陷13系統需求和功能支援15語言支援16作業系統和瀏覽器支援17Windows XP 和 Internet Explorer 6 結束支援公告18Citrix XenDesktop 和 XenApp 支援18跨平台功能18已知問題和限制27生產力工具31新功能31「WebEx 生產力工具」支援33Windows 的已知問題和限制39Mac 的已知問題和限制43WebEx 音訊45功能45常見問題及解答46音訊選項46音訊功能比較48視訊51新功能51高解析度視訊功能52Cisco Medianet 整合 — 透過網路管理系統提供效能監控支援54需求54支援高品質視訊的攝影機55支援高解析度視訊的攝影機56已知問題和限制56網站管理57新功能57功能58已知問題和限制59Tamaño: 2 MBPáginas: 60Language: 中文(zhōngwén)Manuales abiertas
Notas de publicaciónTabla de contenidosCisco WebEx Event Center リリースノート (バージョン WBS29.8)1目次3Event Center5最新機能5既知の問題および制限9Caveats15改訂された注意事項15システム要件と機能対応17対応言語18OS およびブラウザの対応19Windows XP および Internet Explorer 6 のサポート終了のお知らせ20Citrix XenDesktop および XenApp の対応20クロスプラットフォームの機能21既知の問題および制限32生産性向上ツール37最新機能37WebEx 生産性向上ツールの対応39Windows に関する既知の問題と制限事項45Mac OS に関する既知の問題と制限事項50WebEx 音声53機能53よくある質問54音声オプション54音声機能の比較58ビデオ61最新機能61高精細ビデオの機能62Cisco Medianet 連携 — Network Management Systems によるパフォーマンスの監視65要件65高画質ビデオ対応カメラ66高精細ビデオ対応カメラ67既知の問題および制限67サイト管理69最新機能69機能71既知の問題および制限72Tamaño: 2 MBPáginas: 72Language: 日本語 (にほんご)Manuales abiertas
Notas de publicaciónTabla de contenidosCisco WebEx Event Center Versionshinweise (Version WBS29.8)1INHALTSVERZEICHNIS3Event Center5Neuheiten5Bekannte Probleme und Einschränkungen9Vorsichtsmaßnahmen15Gelöste Vorsichtsmaßnahmen15Systemanforderungen und Funktionsunterstützung17Unterstützte Sprachen18Betriebssystem- und Browseranforderungen19Bekanntmachung zum Ende des Supports für Windows XP und Internet Explorer 620Unterstützung für Citrix XenDesktop und XenApp20Plattformübergreifende Funktionen20Bekannte Probleme und Einschränkungen31Produktivitätswerkzeuge35Neuheiten35Unterstützung der WebEx-Produktivitätswerkzeuge37Bekannte Probleme und Einschränkungen für Windows43Bekannte Probleme und Einschränkungen für Mac47WebEx-Audio49Funktionen49Häufig gestellte Fragen50Audio-Optionen50Vergleich der Audiofunktionen53Video57Was ist neu?57High-Definition Videofunktionen58Cisco Medianet-Integration – Leistungsüberwachungssupport mit Netzwerk-Verwaltungssystem60Anforderungen61Kameras mit Unterstützung für hochauflösendes Video62Kameras mit Unterstützung für High-Definition-Video62Bekannte Probleme und Einschränkungen63Site-Administration65Neuheiten65Funktionen67Bekannte Probleme und Einschränkungen68Tamaño: 2 MBPáginas: 68Language: DeutschManuales abiertas
Notas de publicaciónTabla de contenidosCisco WebEx Event Center 发行说明(版本 WBS29.8)1目录3Event Center5最近更新5已知问题和限制9缺陷13已解决的缺陷13系统要求和功能支持15语言支持16操作系统和浏览器支持17Windows XP 和 Internet Exporer 6 终止支持公告18Citrix XenDesktop 和 XenApp 支持18跨平台功能18已知问题和限制27快捷会议工具31最近更新31WebEx 快捷会议工具支持33针对 Windows 的已知问题和限制38针对 Mac 的已知问题和限制43WebEx 音频45功能45常见问题解答46音频选项46音频功能比较48视频51更新内容51高清视频功能52Cisco Medianet 集成 - 借助网络管理系统提供性能监控支持54要求54支持标清视频的摄像头55支持高清视频的摄像头55已知问题和限制56站点管理57最近更新57功能58已知问题和限制59Tamaño: 2 MBPáginas: 60Language: 中文(zhōngwén)Manuales abiertas
Notas de publicaciónTabla de contenidosWebEx Event Center Release Notes and FAQs1Contents1Event Center Release Notes1What's New in Version WBS28.12.12Known Issues/Limitations3Event Center FAQs7General8System Requirements9Hosting Events9Teleconferencing Options10Flash Client11Other12Cross-platform Features and Known Issues15Language Support15OS and Browser Support16Citrix XenDesktop and XenApp Support17Cross-platform Features17Known Issues/Limitations25Audio Broadcast Release Notes28Overview27Frequently Asked Questions28WebEx Audio Release Notes31Features30Integrated VoIP Audio FAQs36Video Release Notes41What's New in WBS28.8?40High-Definition Video Features40Cisco Medianet Integration—Performance Monitoring Support with Network Management Systems42Requirements42High-Quality Video Supported Cameras43High-Definition Video Supported Cameras44Known Issues/Limitations44Recording and Playback FAQs47My WebEx Release Notes59UCF Toolkit FAQs61Productivity Tools Release Notes66What's New in WBS28.11?64WebEx Productivity Tool Support65Known Issues/Limitations68Productivity Tools FAQs75Site Administration Release Notes82Features80Known Issues/Limitations81Global Site Backup Release Notes84Global Site Backup FAQs85Tamaño: 2 MBPáginas: 86Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosWebEx Event Center Release Notes and FAQs1Contents1Event Center Release Notes1What's New in Version WBS292Known Issues/Limitations2Event Center FAQs7General8System Requirements9Hosting Events9Teleconferencing Options10Flash Client11Other12Cross-platform Features and Known Issues15Language Support15OS and Browser Support16Citrix XenDesktop and XenApp Support17Cross-platform Features17Known Issues/Limitations25Audio Broadcast Release Notes28Overview27Frequently Asked Questions28WebEx Audio Release Notes31Features30Integrated VoIP Audio FAQs36Video Release Notes41What's New in WBS28.8?40High-Definition Video Features40Cisco Medianet Integration—Performance Monitoring Support with Network Management Systems42Requirements42High-Quality Video Supported Cameras43High-Definition Video Supported Cameras44Known Issues/Limitations44Recording and Playback FAQs47General Questions47Network-Based Recording49Playing Recordings51Creating and Publishing Recordings52Editing Recordings55WebEx-enabled TelePresence Meetings56Known Issues and Workarounds56My WebEx Release Notes59UCF Toolkit FAQs61General Questions60Working with UCF Files61Known Issues and Workarounds63Productivity Tools Release Notes66What's New in WBS29?65WebEx Productivity Tool Support65Known Issues/Limitations68Productivity Tools FAQs75General Questions75Installation and Configuration75Scheduling Meeting using Productivity Tools Questions77Instant Meetings using Productivity Tools Questions78Site Administration79Site Administration Release Notes82What's New in Version WBS29.181Features81Known Issues/Limitations82Global Site Backup Release Notes85Global Site Backup FAQs86Tamaño: 2 MBPáginas: 88Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosWebEx Event Center Release Notes and FAQs1Contents1Event Center Release Notes1What's New in Feature Release 232Known Issues/Limitations2Event Center FAQs6General7System Requirements7Hosting Events8Teleconferencing Options8Flash Client9Other11Cross-platform Features and Known Issues13Language Support13OS and Browser Support14Citrix XenDesktop and XenApp Support15Cross-platform Features15Known Issues/Limitations21Audio Broadcast Release Notes24Overview23Frequently Asked Questions24WebEx Audio Release Notes27New Features26Integrated VoIP Audio FAQs32Video Release Notes37What's New in Feature Release 29?35High-Definition Video Features35Requirements36High-Quality Video Supported Cameras37High-Definition Video Supported Cameras38Known Issues/Limitations38Recording and Playback FAQs41My WebEx Release Notes51UCF Toolkit FAQs53Productivity Tools Release Notes58WebEx Productivity Tool Support56Known Issues/Limitations58Productivity Tools FAQs65Site Administration Release Notes72Features70Known Issues/Limitations71Global Site Backup Release Notes74Global Site Backup FAQs75Tamaño: 2 MBPáginas: 76Language: EnglishManuales abiertas
Guía Del UsuarioTabla de contenidosSet up and Prepare for an Event13System requirements for Event Center for Windows13Check your system for UCF Compatibility14Download WebEx Connect14About sharing a remote computer15Plan an Event17Security features17Roles18Event templates19Set approval rules for registrants19Create or edit an event template20Customize the registration form20Display lead scores and company names on the Attendee List21Create an invitation list and invite attendees to your event22Create an invitation list and invite panelists to your event23Add a new contact to your invitation list23Edit an invitation list24Customize an email message for a specific event24Customize an email message for future events25About variables in an email template26Set up an audio conference for an event28Set up a VoIP-only audio conference for an event29System requirements for Integrated VoIP30Prevent event attendees from sharing rich media files30Request participants to check their rich media players30Create a post-event survey and add it to an event31Allow panelists to upload documents32About the Add Check Boxes window32About the Add Option Buttons window33About the Add Drop-Down List window33About lead scores33About the Add Text Box window34Schedule, Edit, Cancel, and Start an Event35Schedule an event35Start an event37Edit an event38Cancel an event38Manage Programs41Create a program41Add an event to a program42Add a recorded event to a program42View information about a program43Obtain URLs for your event, program, or recording43Edit a program43Delete a program44About the Create a Program page44Track Your Attendees47Manually append a source ID to your URL47Obtain URLs for your event, program, or recording48Associate source IDs with vendors for an event48Associate source IDs with vendors for a program49Associate source IDs with vendors for an event recording49Manage Registration Requests51Approve or reject registration requests51Send email reminders to registrants52Conduct a Practice Session55Event Center during a practice session55Start a practice session58Join an Event As a Panelist61Join an event from an email invitation61Join an event from a URL62Obtain event information62Upload files62Have trouble joining your first WebEx event?63ActiveX download63Attempt to join using Java64Install an add-on for a Mac64Register for an Event65Register for an event from your Event Center website65Register for an event from a URL67Search for an event68Change the locale, language, or time zone for your site68The Event Window69Access panel options70Manage panels71Restore the panel layout71Overview of Event Controls Panel72Resizing the content viewer and panels area72Access the event window using the keyboard72Work with the participant list73Copy text from the Chat panel74Enter text in an input box74Access the Event Controls Panel during sharing75Assign Privileges During an Event77Update attendee privileges during an event77Update panelist privileges during an event78Manage an Event79Quick reference tasks: manage an event79Attendee list81Track participant attention82Turn attention tracking on or off (Mac)82Turn attention tracking on or off (Windows)82Grant attention tracking privilege83Designate a panelist83Panelist roles and privileges83Leave an event as the host84End an event84Question-and-Answer Sessions87Turn Q & A on or off (Mac)87Turn Q & A on or off (Windows)88Set privacy views in Q & A sessions88Open a tab on the Q & A panel89Assign a Q & A question89Set a priority for a question90Answer a question90Answer a question privately91Dismiss a question91Defer a question92Save a Q & A session93Ask a question in a Q & A session93Use WebEx Audio95Use your telephone to connect to audio95Use your computer to connect to audio96Fine tune your microphone and speaker settings97Leave an audio conference97Switch from your computer connection to a phone connection98Switch from your phone connection to a computer connection98Connect to audio during sharing98Mute and unmute microphones99Ask to speak in an audio conference99Schedule an audio conference with ANI/CLI authentication100Specify call-in authentication for your host account101Specify an authentication PIN102Edit or update your stored phone numbers102Share Content105Quick reference tasks: share content106Share a file108Choose an import mode for presentation sharing108Navigate slides, pages, or whiteboards using the toolbar109Advance pages or slides automatically110Show slide animations and transitions in a shared presentation110Add new pages to shared files or whiteboards111Paste images in slides, pages, or whiteboards111Save a presentation, document, or whiteboard112Open a saved document, presentation, or whiteboard112Print presentations, documents, or whiteboards113Share web content113Differences between sharing web content and sharing a web browser114Share an application114Share applications with detailed color (Windows)115Share applications with detailed color (Mac)116Tips for sharing software117About sharing a remote computer118Start remote computer sharing118Share additional applications on a shared remote computer119Stop remote computer sharing120Manage a shared remote computer120Share Multimedia Content123Share multimedia content in the media viewer123Take a Poll125Designate the role of polling coordinator125Create a questionnaire (for Windows)126Create a questionnaire (for the Mac)127Edit a questionnaire127Display a timer during polling128Specify options for poll results129Open a poll129Share poll results with participants130Save a poll questionnaire in an event130Save the results of a poll131Open a poll questionnaire file132Publish a Recorded Event133Upload a recording file134Publish a recorded event134Delete a published recording135Edit information about a recorded event136About the My Event Recordings page136About the Add/Edit Event Recording page137About the Recording Information page140Send an email to share a recording141Send an email to vendors and track viewing of recording141Send and Receive Video143Minimum system requirements for video conferencing144Quick reference tasks: video conferencing144Lock focus on one participant145Manage video display during sharing146Obtain video and audio data during an event146Manage Information in My WebEx149Register for a user account149Log in to the WebEx site150View your meetings list150About the My WebEx Meetings page - Daily tab151About the My WebEx Meetings page - Weekly tab152About the My WebEx Meetings page - Monthly tab152About the My WebEx Meetings page - All Meetings tab153Use Access Anywhere (My Computers)154Manage files in your personal folders154Manage event recordings156Manage miscellaneous recordings157Maintain contact information158Import contact information in a file to your address book159Export contact information to a .csv file160About the Contact Information CSV template160Import contact information from Outlook to your address book162Create a distribution list in your address book163Edit your user profile164Resetting the profile PIN for your Cisco Unified MeetingPlace audio conferencing account number165Generate Reports165About reports167View Recorded Events171Play or download a recorded event171Index173Tamaño: 2 MBPáginas: 177Language: EnglishManuales abiertas
Guía Del UsuarioTabla de contenidosCisco WebEx is a very secure environment yet it can be configured as a very open place to collaborate. Understanding the privacy features as site-administrators and end-users can allow you to tailor WebEx to your business needs.1Personal Conferencing (PCN) in site administration5Personal Conferencing security for hosts5Tamaño: 100 KBPáginas: 5Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosOverview of WebEx privacy1WebEx Site Administration1Feature1Benefits1Functionality3Feature3Benefit4During the Meeting6After the Meeting6WebEx Personal Conferencing (PCN Meetings)7Personal Conferencing (PCN) in site administration7Personal Conferencing security for hosts7Conclusion7Tamaño: 200 KBPáginas: 8Language: EnglishManuales abiertas
Guía De AdministadorTabla de contenidosConfigure Your Site13Change what users see13Specify a default service and page for your site13Change the default page14Event Center default page options14Meeting Center default page options14Training Center default page options15Specify a default time zone16Specify the number of items in lists16Set the default meeting scheduler16Change the meeting information window17Specify Cisco TelePresence integration options17Specify Cisco WebEx OneTouch options19Specify Collaboration Meeting Room options20Change the WebEx navigation links21Change the top navigation links21Customize the left navigation links22Manage scheduling templates23Change the default scheduling template23Show or hide scheduling templates24Delete scheduling templates24Change the session end (landing) pages24Hide WebEx promotional content25Customize the Event Center enrollment form25Change what users can do27Set default teleconference options28Set default audio technical support options29Assign default call-in numbers30Allow users to add session information to calendars30Enable Cisco Media Services Interface for your site31Allow internal call-back teleconferencing32Allow users to identify internal participants33Allow users to request additional services33Allow Cisco Unified MeetingPlace users to join external meetings34Allow users to download WebEx Productivity tools35Allow users to download WebEx Connect or AIM Pro36Allow users to use text messaging36Allow users to use Cisco IP phone integration36Allow users to choose an alternate host36Allow users to schedule meetings for other users37Allow users to personalize their Personal Meeting Rooms37Configure the Chat Phrase Library for Remote Support37Create frequently used sentences and groups38Associate sentence groups with agents and queues38Change site management options39Receive a warning when site storage capacity is exceeded39Transfer event host responsibilities to another person39Configure site settings for Productivity Tools40Installation options40Integrations40Productivity Tools awareness tips41One-Click41Templates41Manage Users43About user accounts43Allow users to request accounts from the site44Process signup requests45Add new user accounts46Select Queues for WebACD48Edit User List page49How to access this page:49What you can do on this page:49About editing user accounts49Edit single user accounts50Enable a Personal Room for a User50Add a single contact51Activate and deactivate user accounts51Reassign NBR recordings52Delete NBR recordings from an account52Set user account privileges53Set privileges for individual accounts53Set privileges for all user accounts55Process password requests55Process service requests56Send email messages to all users56About using tracking codes57Specify tracking codes57Import and Export Users59Batch Import/Export Users Page59How to access this page:59What you can do on this page:59Options on Batch Import/Export Users pages59Import accounts for Cisco Unified MeetingPlace users60Add multiple user accounts60Edit multiple user accounts61Status of your Import or Export62Add contacts to the company address book63Import contacts from a CSV file63Edit contact information64Delete contact information64Use distribution lists64Import tracking code values65Manage Event Center67Update Event Center Site Settings67Manage Event Center scheduling templates68About managing Event Center scheduling templates68Show or hide Event Center scheduling templates69Set the default Event Center scheduling template69Delete Event Center scheduling templates70Reassign an Event to a different host70Customize the Event Center registration form71Enable High-Quality Video for your site74Configure Meeting Center75Change the end of meeting page75About using WebEx Meetings on mobile devices76Enable WebEx Meetings for mobile devices77Manage Meeting Center scheduling templates77About managing Meeting Center scheduling templates77Show or hide Meeting Center scheduling template78Set the default Meeting Center scheduling template78Delete Meeting Center scheduling templates78Set Maximum Video Bandwidth79Enable High-Quality Video for your site79Enable High-Definition Video for your site80Media Monitoring80Set Remote Support Options81Set Remote Support download options81Allow customers to choose agents82Configure the Video Feed for Remote Support82Manage support session forms82Customize items on the pre and post-session forms82Embed the pre-session form84Customize the Remote Support session window85Specify options for sharing CSR applications88Document and web content sharing89Automatically record CSR sessions90Allow chat contextual switching90Automatically end inactive sessions91Customize instructions for support representatives91Set Training Center Options93Set up Training Center eCommerce93Enter your online payment provider information93Enter your PayPal Payflow Pro payment information93Configuration Items—PayPal Payflow Pro94Enter your PayPal Express Checkout (Canada)95Configuration Items—PayPal Express Checkout (Canada)95Enter your PayPal Express Checkout (US) payment information96Configuration Items—PayPal Express Checkout (US)96Enter your PayPal Website Payments Pro (UK) payment information96PayPal Website Payments Pro (UK) Settings97Switch between test and production modes98Adding and deleting discount coupons98Extend discount coupon dates99Enter your company information99Customize the Credit Card page100Set the Training Center email options100Customize your email templates101Enable High-Definition Video for your site101Manage Email Templates103Customize email templates103Restore the default email template104Manage Site Security105Set security options105Specify Single sign-on Configuration109View Certificates110Specify strong password criteria110Use specific characters in your passwords110Enable digital certificates (PKI)113Manage the root certificate113Assign a certificate to a session type114Manage Session Types115About session types115Understand session type features116Create custom session types119Create a Cisco Unified Videoconferencing (CUVC) Session Type120Enable a session type for a host account121Change a custom session type121Activate or deactivate a custom session type121Set Remote Access Options123About Remote Access options123Set up computers for Remote Access124Set up the Remote Access Agent for your proxy server124Set default installation options125Send the Remote Access installer link to users127Download the Remote Access Agent installer128Use a silent installer to install Remote Access129Specify Remote Access security options132Change access code or phone authentication options for Remote Access groups133Change access code or phone authentication options for Remote Access computers133Change a remote computer description or alias134Manage groups of Remote Access computers135Create Remote Access groups135Assign Remote Access groups and computers to support representatives135Change the group name or description136Rearrange computers or groups136Delete a computer or group136Monitor Remote Access sessions137Specify Remote Access default view and colors137Set Access Anywhere Options139Require approval to set up Access Anywhere139Process Access Anywhere requests140View a list of remote Access Anywhere computers141End a user's Access Anywhere session141Remove a remote computer from a user's account142Manage WebACD143Manage WebACD queues143Create a new queue144Options on the Configuration tab144Options on the Users tab147Options on the Select Users page147Options on the Entry Form tab148Add new fields to the entry form149Rearrange fields on the entry form150Options on the Entry Link tab150Options on the Rules tab151Use Routing Rules152Use Allocation Rules153Rules options154Select Queue options155About the personal queue155Edit the personal queue156What you can do on this page156Options on the Configuration tab (personal queue)157Manage leave message forms158How to access this page:158What you can do on this page159How WebACD uses the information customers enter159Add new fields to the leave message form160Create New Form Page Options160Edit Form Page Options161Rearrange fields on the leave message form161Change Order Options162Text Box Options162Check Boxes Options163Option Button Options163Drop-Down List Options163Assign a leave message form to a queue164Manage Routing Settings164Generate Reports167View usage reports167View recording storage usage report168View storage utilization by user reports168View Access Anywhere reports169Training Center Reports169How to access this page:169What you can do on this page:170Fields on this page:170Options on this page:171Use Event Center Report Builder171Open Report Builder172Create an Event Center report172Sort the order of report fields173Refine your report query174Open a saved Event Center report174Save Event Center reports175Download Event Center reports175Edit Report Builder reports176Delete Event Center reports176Use Secure HTML Tags and Attributes177CSV File Format Reference179CSV File Format for User Accounts179Notes and Considerations179Creating a CSV File Template180Account-Information Fields181CSV File Format for Contacts202Notes and Considerations202Creating a CSV File Template203Contact-Information Fields203CSV File Format for Tracking Code Values205Notes and Considerations205Code-Value Information Fields206Time Zones206Email Template Variables211Email template variables for Meeting Center211Email template variables for Enterprise215Index227Tamaño: 3 MBPáginas: 229Language: EnglishManuales abiertas