Manual De UsuarioTabla de contenidosGENERAL DESCRIPTION1SIZE AND CONFIGURATION1MAXIMUM DEVICE QUANTITIES1TECHNOLOGY1PROGRAMMING1SYSTEM CABINETS2PROCESSOR CARDS22.2.1 PROCESSOR CARD DAUGHTER BOARDS22.2.2 SMARTMEDIA CARDS2INTERFACE CARDS22.3.1 TRUNK CARDS22.3.2 STATION CARDS22.3.3 SPECIAL FEATURE CARDS22.3.4 DATA CARDS2STATION EQUIPMENT22.4.1 iDCS SERIES EQUIPMENT22.4.2 DCS SERIES EQUIPMENT22.4.3 OFFICESERV™ ITP-5000 SERIES EQUIPMENT22.4.4 OFFICESERV™ SOFTPHONE22.4.5 OFFICESERV™ WIRELESS2ELECTRICAL SPECIFICATIONS33.1a I/O VOLTAGE OF PSU3DIMENSIONS3ENVIRONMENTAL LIMITS3CABLE REQUIREMENTS3RING AND TONES33.5.1 RING CYCLES33.5.1a SYSTEM RING CYCLES33.5.2 RINGS33.5.3 SYSTEM TONES3KEYSET LED INDICATIONS3OFFICESERV 7200 FEATURE CAPACITIES3SYSTEM FEATURES DESCRIPTIONS4STATION FEATURES DESCRIPTIONS4DISPLAY FEATURES DESCRIPTIONS4SAMPLE SMDR PRINTOUT WITHOUT CALLER ID4SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER4SAMPLE OF UCD EMBEDDED REPORT4UCD CALL STATISTICS4UCD AGENT STATISTICS4SAMPLE TRAFFIC REPORT44.10 TRAFFIC REPORT OVERVIEW4LIM FEATURES5WIM ROUTER FEATURES5SECURITY5LONG DISTANCE ETHERNET5GENERAL OVERVIEW6HOTEL/MOTEL FEATURES6SAMPLE REPORTS AND PRINTOUTS6GUEST ROOM BILL PRINTOUT6ROOM STATUS PRINTOUTS6TRANSACTION RECORD OUTPUT SAMPLE6INDIVIDUAL GUEST PHONE BILL6ALL GUEST PHONE BILL (SMDR)6INDIVIDUAL WAKEUP ACTIVITY REPORT6SAMPLE GUEST PHONE TEMPLATES6RADIO FREQUENCY INTERFERENCE7FCC REQUIREMENTS7TELEPHONE COMPANY INTERFACES7UNDERWRITERS LABORATORIES7MUSIC ON HOLD WARNING7EQUAL ACCESS REQUIREMENTS7DISA WARNING7NUMBER OF TIMES ALL AGENTS BUSY2TOTAL CALLS RECEIVED11TOTAL CALLS ABANDONED4NUMBER OF TIMES ALL AGENTS BUSY5TOTAL CALLS RECEIVED23TOTAL CALLS ABANDONED1- ANSWERED3041- NOT ANSWERED26OUTGOING TRUNK CALLS2168BUSY44INTERCOM CALLS - COMPLETED7178INTERCOM CALLS - NOT ANSWERED1540TRUNK RECALLS TO STATION145TRUNK RECALLS TO OPERATOR GROUP32INTERNAL PAGE USED35EXTERNAL PAGE USED79ALL PAGE USED231Tamaño: 2 MBPáginas: 122Language: EnglishManuales abiertas