HTC 2 Manuel D’Utilisation

20  Chapter 1  Managing Your Phone

Performing a hard reset

If a normal reset does not solve a system problem, you can perform a 

hard (full) reset. After a hard reset, the device is restored to its default 

settings—the way it was when you first purchased it and turned it 

on. You will lose any programs you installed, data you entered, and 

settings you customized on your device, and only Windows Mobile® 

software and other pre-installed programs will remain.

Warning! 

Your device will be set back to factory default settings. Make sure 

that any additional installed programs and/or user data have been 

backed up before you perform a hard reset.

Important 

If 

Encrypt files when placed on a storage card is enabled, back up 

all files from the storage card before performing a factory reset 

(Clear Storage or hard reset) or updating the operating  system. 

Otherwise, you will no longer be able to access the encrypted files 

on the storage card. Use ActiveSync or Windows Mobile Device 

Center to transfer files between your storage card and computer. 

After the procedure, copy your files back to the storage card.

To perform a hard reset

With the device turned off, press and hold the TALK/SEND, END 

and POWER buttons until you see this message on the screen.

This operation will delete 
all your personal data, 
and reset all settings 
to manufacturer default. 
Press VolUp to restore 
manufacturer default, or 
press other keys to cancel.

Release the TALK/SEND, END and POWER buttons.
Press the VOLUME UP button to perform the hard reset, or press 

any other button to cancel the reset.

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