HTC Dash Manuel D’Utilisation

You can also perform a hard reset (also known as a full reset). A 
hard reset should be performed only if a normal reset does not 
solve a system problem. After a hard reset, the device is restored 
to its default settings — the way it was when you first purchased 
it and turned it on. Any programs you installed, data you entered, 
and settings you customized on the device will be lost. Only 
Windows Mobile software and other preinstalled programs will 
remain.

  Press and hold the Talk Key and End Key, and at the 

same time, use the stylus to press the RESET button at 
the bottom of your device.

  Release the stylus, but continue pressing the TALK and 

END buttons until you see the following message on 
the screen:

This operation will delete  

all your personal data,  

and reset all settings to  

the manufacturer default 

settings. Press ENTER to 

restore manufacturer  

defaults, or press Camera 

button to cancel.

  Release the Talk Key and End Key, and then press the 

ENTER button on your device.

Your device will be set back to factory default settings. Please 
ensure any additional installed programs and user data have 
been backed up before a hard reset is performed.

Another way to clear the device storage and reset all settings back 
to factory default settings is to use the Clear Storage feature. You 
will lose all your data and files on the device storage when you use 
Clear Storage, so make sure to do a backup first.

  Tap Start > Settings > System tab > Clear Storage.

  Enter “1234” and then tap Yes.