Avaya 2030 Manuel D’Utilisation

Page 48 - Glossary 

 

A code of up to 12 digits that the system outputs to its 

call log with call details. Codes entered are checked 

against up to 400 stored on the system. 

Each extension and line on the system belongs to one 

of up to 250 areas. They then follow the night service 

timetable linked to that area. 

(Busy Lamp Field) Lamp which shows the status 

(busy, ringing, etc.) of a particular number. Normally 

associated with the number stored under a DSS key. 

The system can log calls that match set criteria, e.g. 

length, direction, line, extension. The log includes call 

details such as number, account codes, time, etc. 

A function which leaves your phone set to ring a busy 

extension or line as soon as it becomes free. Stops 

you receiving any other calls in the meantime. 

A group where the system rings all the free group 

members at the same time. 

(Direct Station Select) Keys which store line, 

extension or group numbers. For use when making 

calls, etc. 

A group where the system rings the free group 

members in order of how long they have been free. 

A name for functions that help one user to make and 

receive calls for transfer to another user. 

A one-way call which connects without ringing and 

uses the speaker of the phone(s) called. Also called a 

broadcast call. 

A group of phones within which you can pickup and 

answer calls ringing at member extensions. 

A special number used to route DDI calls on the 

phone system. 

The system stores up to 400 6-digit PIN codes. Each 

has its own call barring and phone settings. When you 

use a PIN, its settings override those of the phone 

from which you dial. 

(Plain Ordinary Telephone) Also called two-wire 

telephones, includes fax and answer phones. 

A group where the system starts with the first free 

group member after the last member rung. If 

unanswered, the system tries the next free member 

and so on. 

A group where the system rings the first free group 

member, always starting from the front of the group. If 

unanswered, the system tries the next free member 

and shuttles between the first two free members. 

Speed dials store phone numbers (and sometimes 

account codes). The phone number can then be 

dialled by keying the number of the speed dial store. 

The system divides into tenancies, each containing 

different extensions and lines. Calls between 

tenancies are normally not allowed. Tenancies sub-

divide into areas. 

Similar to the 20 Series display phones, 20CC phones 

are designed for headset working in ACD (telesales) 

environments. 

 

Page 48 - Glossary 

INDeX 10.0 2030/50/60 User's Guide 

 

38DHB0002UKFN Issue 2 (07/2002)